AA
alexanderfunez
2 days ago
I had the worst experience of my life at this place. I went there for a diagnosis because I was hearing a clunking noise from under my car, and I ended up being scammed by them. I paid $250 for a diagnosis, and they told me to replace the side engine mount ($500), the drive belt tensioner ($540), and the drive belt ($35, plus the cost of installing the parts). I bought all the parts as genuine Honda parts and installed them, but nothing changed. The problem is still there; I'm still hearing the same clunking noise. So I decided to go back to them to explain the problem and tell them they gave me the wrong diagnosis. When I arrived, a very arrogant guy greeted me and told me that if I wanted another diagnosis, I would have to pay again because it wasn't their problem anymore (there's no warranty). Now I'm one less customer of this place, and I'll never go back. I also don't recommend anyone go there to have a bad experience like mine.
TL
Timothy Lucas
4 days ago
On 8/28/2026 I took my daughters 2022 Civic Touring in for service and the experience was Terrible. The day after the oil change and service the splash shield fell off on the highway while driving near Manassas. The car required additional service at Koons Honda in order to fix it. Sheehy's sloppy work was brought to the service managers attention and she gave me lip service. GO ELSEWHERE FOR HONDA SERVICE THIS PLACE IS A SLOPPY AND EXPENSIVE!!
CP
Catherine Prudencio
Aug 28, 2026
⭐⭐⭐⭐⭐ Exceptional Experience at Sheehy Honda of Alexandria! 🚗❤️
We had such a wonderful and truly satisfying experience with Sheehy Honda of Alexandria! From the moment we walked in, the entire Honda team was friendly, accommodating, helpful, and genuinely kind. They made the entire car-buying process smooth, easy, and stress-free.
A very special thank you to Ms. Ayesha Spivey for going above and beyond to assist us with everything—from helping us understand the car and completing the paperwork to helping us with the insurance process. She was incredibly patient, knowledgeable, and supportive every step of the way. We truly appreciate all her help!
Her assistance was especially meaningful to us Filipinos. Starting over in a new country can be overwhelming, especially when you’re unfamiliar with how things work, and having someone as helpful and accommodating as Ms. Ayesha made the whole experience so much easier and more comfortable. She made us feel welcomed and well taken care of. 🇵🇭❤️🇺🇸
We would also like to give a heartfelt thank you to Ma’am Roxy and Sir Mass for their kindness, assistance, and warm welcome. Everyone at Sheehy Honda of Alexandria treated us with respect and made us feel valued.
We are incredibly grateful for the excellent customer service and for having such a wonderful team to guide us through the process. Kudos to the entire Honda team! 👏
If you are looking for a dealership with people who are friendly, patient, accommodating, and truly willing to help, we highly recommend Sheehy Honda of Alexandria.
Thank you so much, Honda team, for making our first car-buying experience in the U.S. such a memorable and positive one! We are absolutely thrilled with our new car! 🚗✨❤️
MA
Mitra Amiri
Aug 20, 2026
I recently purchased a brand-new 2026 Honda Accord Hybrid Sport Sedan from Sheehy Honda, and I couldn’t be happier with my experience! Abdullah was absolutely amazing from beginning to end. He was professional, honest, patient, and genuinely cared about helping me find the right car—not just making a sale.
He took the time to explain everything clearly, answered all my questions, and made the entire process smooth, comfortable, and stress-free. His kindness, knowledge, and excellent customer service truly stood out. I absolutely love my beautiful new Honda, and I’m so grateful to Abdullah for making this experience so special.
If you’re looking for a new car, I highly recommend visiting Sheehy Honda and asking for Abdullah. He will take great care of you! Thank you, Abdullah, for going above and beyond—this was truly a five-star experience!
GA
Glenn Antonio
Aug 11, 2026
⭐⭐⭐⭐⭐
We had an excellent experience at Sheehy Honda, especially with Ayesha, who went above and beyond to help us choose our first car in the United States. From the moment we met her, she was friendly, patient, knowledgeable, and genuinely interested in understanding what we needed. She never made us feel pressured and took the time to explain our options and answer all of our questions.
Ayesha made the entire process comfortable and stress-free, and we are very happy with our decision to purchase our Honda Pilot. As first-time car buyers in the US, having someone like Ayesha guiding us through the process made a huge difference. Her professionalism, kindness, and willingness to help truly stood out.
We would also like to thank the finance team, Ms Gigi for her patience and willingness to work with us. They made every effort to help us close the deal in a way that was favorable for us and worked within our budget. We really appreciate their understanding and dedication to finding a solution that worked for our family.
Overall, we are extremely happy with our experience at Sheehy Honda. A special thank you to Ayesha for making our first car-buying experience such a positive and memorable one. We highly recommend Ayesha and the Sheehy Honda team to anyone looking for a great vehicle and excellent customer service!