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Passport INFINITI of Alexandria Service & Parts Center

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About

Auto Repair ShopAuto MaintenanceCar Inspection StationOil Change Service StationTruck Repair Shop
Passport INFINITI of Alexandria in Alexandria, VA, delivers expert automotive care with a focus on quality, convenience, and customer satisfaction. Serving drivers from Alexandria, Arlington, Springfield, Franconia, Kingstowne, Rose Hill, Fort Hunt, and Mount Vernon, the Service Department helps keep vehicles running their best. Factory-trained technicians perform oil changes, brake service, tire rotations, diagnostics, and other maintenance using genuine INFINITI parts and advanced equipment. Passport INFINITI of Alexandria is committed to providing reliable service and a transparent, efficient customer experience. Call Passport INFINITI of Alexandria today with questions or for directions and schedule your next service appointment.

Location

Passport INFINITI of Alexandria Service & Parts Center
160 S Pickett St Ste a, Alexandria, VA
22304, United States

Hours

Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday8:00 AM - 3:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.