Rocket Express Car Wash

Reviews

• SL

  SNMP LOVE

  Aug 19, 2026
  5.0
  Chris was awesome. Super friendly and helpful, especially when it came to explaining the membership options and pricing. He made everything easy and answered all of my questions without making me feel pressured. Really great customer service and just an overall good experience.
• JN

  Jeff Nolte

  Aug 18, 2026
  1.0
  Disappointing experience at this location today. After driving through the wash and stopping to dry off noticed the car wasn’t even clean, super dirty still and it always does a good job. Went back to the attendant to be to be told “Even though it’s still noticeably dirty we don’t do re-washes” What? It’s still dirty!? Sorry, company policy. “Manager?” I am the manager, sorry. Then she had three people behind me back up so I could back out of the line. Unreal. Will never go back. Worst customer experience in a very long time. Over a $12 car wash. Insane. Looks like we’re finding a new place to have our car washed.
• AJ

  Alexander Jensen

  Aug 16, 2026
  5.0
  It's my.favorite car wash. The staff are always super friendly. Chris is great. I still have a book of single car washes, but once those are gone I'll be getting the monthly pass.
• MC

  Mad Chil

  Aug 8, 2026
  3.0
  Here are the pros and cons! Pros: The car wash gets your car quite clean. Their vacuums are great. They also have a machine that you can use to wash your floor mats. Cons: In the past, they did a pre-spray when your car’s grill was covered with bugs but I haven’t noticed them doing that for the past year so sometimes I still have bugs stuck to my car after the wash. Sometimes, even when there’s only a few people in line to pay for the car wash ahead of me, there is a long wait. The attendant will be talking to one customer for 5+ minutes. I think they are trying to upsell and get people to join their monthly subscription. I have waited behind two cars for over 10 minutes. This has happened multiple times. Last con, if you pay for unlimited washes for a month, it is ongoing. They were not very clear about this and at one point I was paying for two separate monthly subscriptions concurrently. They did refund my money.
• RC

  Rotten Celery

  Aug 2, 2026
  5.0
  I don't know what these other people are talking about I've been going to rocket now for almost 10 years and they are by far the best out of all of the automatic washes in the Salt Lake valley. There's only a few locations but it's worth the drive to go there, they arent like the other sloppy duck wash, mrs dirty wash, i like knowing that the longer wash is actually cleaning. The imposter washes are quick and leave my truck dirty. Of course there is going to be the tough to reach spots that will remain but for the price ill clean that myself, or go to a self wash. When im in a hurry a need a decent wash ill stop in. Chris the manager is understanding and caring. Staff has aleay been friendly when I go, but i always have a good attitude so they reciprocate. Depending on the level of wash it does guarantee a second pass through for my super dirty days.

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