⭐⭐⭐⭐⭐ 5 STARS ALL THE WAY!!!
HUGE shoutout to Grady and Shawn at Les Schwab in Saratoga Springs!!! 🙌❤️
I found myself in a bit of a pickle, and what could have turned into a really bad day ended up being so much brighter thanks to these two amazing guys!!!
They went above and beyond to help me out, and I can't say enough about how much I appreciated their kindness and willingness to help!
THIS is what customer service is all about!!! 👏👏
Grady and Shawn, you guys deserve some serious MAD PROPS!!! 💪 Thank you for turning a stressful situation into such a positive experience!
It's people like you who make all the difference!!! ❤️
Les Schwab, you've got a couple of ROCKSTARS on your team!!! 🌟🌟
Highly recommend!!! ⭐⭐⭐⭐⭐
Great experience with Les Schwab Tire Center! We had a hole in our tire and stopped by for help. They were able to quickly repair it and, even better, they didn’t charge us because it was a simple repair.
The service was fast, friendly, and genuinely helpful. It was such a much better experience compared to our previous experience at Costco Tires, where we waited a long time and still had to take the tire somewhere else to get properly repaired. Les Schwab made the whole process easy and hassle-free. Highly recommend!
Tire rotation fast and great service by Cole!!!
AL
Alyssa Liss
Sep 21, 2026
I had such a wonderful experience with Les Schwab, and I especially want to recognize Cole for going above and beyond to help me!
I had a nail in my tire that caused it to go completely flat, and unfortunately, I had no way to get my car to the store to have it fixed. Cole went out of his way to drive to my workplace, remove the tire, take it back to the store to have it repaired, and then bring it back and put it back on my car. I was honestly so grateful that he was willing to go the extra mile when I was in a difficult situation.
Cole was incredibly kind, helpful, and professional throughout the entire process. He made what could have been a very stressful situation so much easier, and his willingness to help really stood out to me. You don't always come across that level of customer service, and I truly appreciate the time and effort he took to help me.
I highly recommend Les Schwab, and especially Cole, to anyone looking for honest, helpful, and genuinely caring service. Thank you so much, Cole, for taking such great care of me and my car!
$3300+ for brakes and tires. The thanks we get is oil/grease all over the driver side handle, steering wheel and seat. The car is a customer’s car even with beige interior and this is how you clean up?
Guys. You do this one more time we aren’t coming back. I now need to bring a rag, check the handle because I don’t trust you anymore. When I find the mess again, I’ll tell you to clean up your mess.
Also you didn’t make sure the car read all tire pressure accurately. I expected at least standard delivery after service and this was below the standard.
Let’s hope the brakes work and tires have proper pressure. As a right now the car is reading the pressure as low and too high.