Camping World - Kaysville

Reviews

• RR

  Randy Robinson

  2 days ago
  5.0
  We bought a New Jayco Northpoint from these guys. We were treated very well and when we picked up the rv it was spotless. Our sales guy, Cole was very helpful and did everything we asked. I called him one night at 10 o'clock when he was off work. I had some questions about the RV and he was happy to answer my questions. He answers his phone even on his days off. It was a wonderful experience.
• DA

  Donald Allison

  4 days ago
  5.0
  Cole, our salesperson, did an amazing job! He was prepared, knowledgeable of the inventory, and took us to the campers that would best suit our rv lifestyle. Cole plugged in the camper we were really interested in so we could have a better look, he gave us all the time we needed to feel satisfied with it. He immediately addressed and resolved all our questions and concerns. Cole is professional, positive, and courteous; he made sure we were comfortable with everything. Cole ensured we had an enjoyable rv shopping experience, and I highly recommend Cole as your salesperson!
• JJ

  J.S.

  Jul 3, 2026
  1.0
  I had issues with my Firefly system and took it to Camping World on June 2nd due of the convenience of location to my home. I asked the service writer if my RV would be ready by June 28 to which he said no problem. I called to get a status weekly and recieved excuses about personnel shortages and ability to diagnose my issue. Finally on week three I lost my patience and called to speak with the store GM. I got his voicemail, left a message and bever recieved a return call. The week of my planned trip i finally got a call that they had identified a bad electrical board on my system. They ordered the part express shipping, recieved the part, and then gave more excuses about having a technician to install the board. I ended up having to use my enclosed trailer for camping and the weather was very unreasonable basically ruining a trip that was planned with out of state family. The horrible service of Camping World took one month for a two hour part change. If you add the shipping time in, it should have taken 2 days and two hours to complete my repair. The communication of status on my motorhome was solely up to me. The service writer did not keep me in the loop on status of repair. I will drive to another county before using Camping World. Save yourself from dealing with lies and empty promises and go somewhere else.
• BM

  B M

  Jun 26, 2026
  1.0
  Update, Helen called me after being told by the last person that I spoke to there and was told specifically that she’d be removed from my account and unable to reach out to me. She left me a voicemail that was very condescending. She sounded very aggravated. You can hear her, just seething with anger leaving me a message telling me that she would like to have a little chat with me, so inappropriate! I rarely leave negative reviews, but this experience was bad enough that I feel others should know before doing business here. I originally spent nearly an entire day working with a salesperson at Camping World in Draper. We had gone through the process, looked at multiple RVs, and started the financing process. Later, I went to the Kaysville location to look at a specific Alpine RV. The salesperson who helped us, Helen, immediately directed most of the conversation to my partner, even though I was the one purchasing the RV. After showing us the unit, she asked me to complete a credit application. I explained that I had already been working with a salesperson at the Draper location and wanted him to receive credit for the sale since he had invested so much time helping me. Instead of respecting that, Helen repeatedly argued that I should complete everything through her because she had shown me the RV. Even after I explained why I felt that wasn’t right, she continued to push the issue. Only after speaking with a manager and learning that the Draper salesperson could receive part of the commission did her attitude noticeably change. From that point on, she became rude and impatient. When I asked additional questions about RV, she sighed, made irritated facial expressions, and said something along the lines of, “If you’re going to have any more questions, ask them now because I don’t want to keep going back and forth.” It made me feel like I was inconveniencing her simply by asking questions before making an $18,000 purchase. I was literally about to leave a $500 deposit that day, but after the way I was treated, I decided there was no way I wanted to give this dealership my business. To make matters worse, they submitted my financing application for approximately $70,000, even though the RV I was purchasing was only around $18,000 (about $23,000 out the door with taxes and fees). I have no idea why they requested financing for nearly three times the amount I needed. Unsurprisingly, I was denied. The dealership I had originally been working with had no problem structuring financing based on the actual purchase price. By the end of the experience, I felt pressured, disrespected, and taken advantage of. Buying an RV should be exciting, not uncomfortable. I took my business elsewhere, and I’m glad I did. Based on my experience, I would not recommend this location..
• CV

  Cody Vine

  Jun 19, 2026
  1.0
  🚫‼️ABSOLUTE WORST NIGHTMARE‼️🚫 These crooks stole a thousand dollars from us! Best friends up front that promised a bunch of discounts and bundles. My wife and I were told that we could walk away at anytime if the deal didn't work for us. They were closed already and became very pushy. Showed us a paper that was an estimated breakdown of what we could do. Estimated because they hadn't even heard what we qualified for, yet. Had us put 1k as a deposit, sign the estimate, and said they would be in touch next week. The next Monday, they called us back with numbers that were not what was discussed nor agreed upon. At that point, we said the deal didn't work and we would like to walk away and get our deposit back. Later that night, they called back and said that they had made a mistake on the numbers and were able to get us to the numbers we agreed on. Mind you, this was after we agreed that if the numbers didn't work, we could walk away and get our deposit back. This was also after we told them it didn't work. That have continued to play games with us for a week and refuse to give us our deposit back. The general manager, Austin, even told my wife that he was going to escalate to their legal department. Needless to say, we went in wanting to look at a trailer, got lied to, and are now being given the run around. I plan on escalating things as well. Save yourself the headache and go somewhere else!!!

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