JB
Joshua Barraza
Jun 6, 2026
Short version: If you're stranded, stressed, and need honest help, ask for Sam. Sam got us in at the last minute on a Friday evening, diagnosed our issue, calmed our nerves, and got us safely back on the road. Outstanding customer service.
We were traveling from Salt Lake City to St. George for a quick trip when our car suddenly started having serious issues at a gas station. It was almost 6 PM on a Friday, and the car would barely start. When it did, it would rumble, sputter, and die. Needless to say, it was a stressful situation, especially since we weren't in a large town.
After finally getting the car started again, every warning light imaginable came on. Shit I’ve never even seen before. We decided to carefully make our way toward a larger town while calling every mechanic shop we could find. Everyone we spoke with was friendly, but nobody had availability or about to closed and not open on Saturdays. Two different people recommended this shop, so we gave them a call.
That's when we met Sam.
From the moment Sam answered the phone, Sam was calm, reassuring, and incredibly helpful. Sam told us to come in, and they’d take a look. Once we arrived, Sam hooked up the car, checked the error codes, cleared the warnings, and inspected several components. Thankfully, everything looked good enough for us to safely continue our trip.
Sam also suggested we stop at an auto parts store to have the alternator tested, which is exactly what we're doing next.
Sam turned a very stressful situation into a manageable one. Sam was professional, knowledgeable, willing to help, and handled a panic call from my wife with patience and kindness.
We are incredibly grateful for the help. Thanks again!!