Grease Monkey

Reviews

• CC

  Cori

  4 days ago
  4.0
  The technician was very thorough and I appreciate it, how he went through all of the things to be aware of. I didn’t feel pressured to fix things that weren’t necessary, which is a big deal for women. So five stars for service. The four stars is just for the fact that the price Increased significantly,, and that was surprising. I understand that everything is getting so expensive, but that was quite a big jump.
• CE

  Chad Eggett

  6 days ago
  3.0
  Lady that helped me did not know what type of oil my diesel took, I had to explain to her what type. then told me they have to get it from O’Reilly auto parts. Then I heard them pumping oil so I asked them what they are putting in and the guy said 15w-40, I mention that I was told you don’t carry that oil and he said they do? Pretty confusing and in trusting knowing I have ppl working on a $48,000 truck and was told 3 different things. Not sure if I will go back.
• CU

  Cheryl Unopulos

  Sep 29, 2026
  5.0
  It took less than 30 minutes for my registration and my sticker was attached by one of the service techs who had to remove the cover on the plate to add it. This saved me some work for sure
• KN

  Kyle Nish

  Sep 23, 2026
  5.0
  Went in for an oil change and the service tech got in the glove box to check the cabin filter. Service took a little long, but they were busy. A couple of days later I opened the glove box and it fell out on the floor. I noticed that the little cable that holds up the glove box was cut. turns out the tech was lazy, and when he couldn't unhook it to lower down the glove box to access the cabin filter, he just cut it with a knife. Never said anything. When I found out what happened I called immediately. and talked to Matt the manager. He apologized and said they would fix the problem. It took them about 2 weeks to get the part, and I went in and they fixed it and gave me a free oil change service. Matt really went the extra mile to make sure this problem by a careless employee was taken care of. He didn;t make excuses, just took care of it. Thank you Matt. I really appreciate it!
• KR

  Kaede Randall

  Aug 30, 2026
  2.0
  My family and i have been going to grease monkey for years. Over about the last two years, there's been a noticeable drop in customer service. End quality. We've had concerns about techs saying that service is done, but it's not. And problems after we'd gotten the cars back. My sister had an oil change service, and they didn't put the oil cap on, and she was leaking all down the street. When I went a few days ago, they told me two different times that they completed a full inspection including topping off the fluids and set the tires PSI. the tire pressure was significantly low and the warning lights were on when I pulled in the bay. And I was expecting them to be completed. And they assured me, it would be. When the car was done having the oil change and being serviced at checkout, I was assured that the full inspection was completed and everything was good to go. When I got in my car all 4 tires, we're still showing significantly under the P.SI and it was the first screen that comes up when you turn the car on. So it was incredibly obvious and couldn't be overlooked. After I left, I called to notify the manager of this and express concern over what else didn't get done that they said they did when a simple tire check couldn't be completed. He was receptive to the feedback and admitted that he's been having problems with staff completing steps. This is highly concerning for the safety of my car and expenses paid. Not knowing what service is truly being performed, it's unfortunate. But I'll likely not be going back.