Enterprise Rent-A-Car

Reviews

• TS

  timothy sheng

  2 days ago
  5.0
  Absolutely wonderful staff and friendly service!
• PR

  Patricia Ruiz

  5 days ago
  5.0
  Rayleen at Enterprise Rent‑A‑Car in Waco delivered outstanding customer service from start to finish. She was welcoming, patient, and incredibly knowledgeable. What stood out most was her genuine care—she made sure I understood every detail, helped me choose the right vehicle for my needs, and made the entire process fast and stress‑free. It’s rare to meet someone who combines professionalism with such a positive attitude. Rayleen is a true asset to Enterprise, and because of her, I’ll continue renting from this location. Highly recommend her to anyone needing a smooth, friendly rental experience. Enterprise Car Rental is lucky to have her in their team.
• JW

  JR WaCo (R.J. WaCo)

  6 days ago
  5.0
  A++ car rental experts. Best value for the money spent!
• SH

  Shannon Hudson

  Apr 21, 2026
  5.0
  Exceptional Service with a Heart – The Best Team in Waco! ​I cannot say enough good things about the team at Enterprise Rent-A-Car on Waco Drive. Since my daughter and I were involved in our accident, this team has been "all hands on deck." I specifically want to recognize Key, Nathan, and Riley. They have been incredible, maintaining a constant connection with me and truly understanding the weight of what I’ve been going through. ​In a world where most are just pushing keys and printing contracts, this team is driving value, honesty, and respect back into the community. They didn’t just hand me a set of keys; they handed me security. They don’t just sign paper agreements—they sign their names to the lives and homes of the people they serve, proving that even in the toughest times, you aren't driving alone. ​I am especially grateful for the times they stayed late just to ensure I was taken care of. They didn't just put me in a car; they took the time to make sure I felt safe and secure in a vehicle that fit my needs perfectly. Regardless of the size of the problem, they are spot-on with finding solutions. They’ve even stepped up to advocate for my rights with insurance adjusters as if they were standing in my shoes. ​Whether I walk in at opening or five minutes before closing, they never show the stress of a long day. They exceed my expectations, and I pray God shows them the favor and blessings they deserve. Regardless what anybody has posted in the past in reference to this location. Believe me when I tell you, that even on a bad day or a cheaper rate you may get somewhere else. I would rather do business with them, because they don't get paid to care about you or your situation ----- but they sure have shown me that you can't put a price on human apathy, respect and the desire to help others when their hope was no where to be found - these 3 individuals show up and show out on time every time...Hands down, there is no better place to do business! Thank you, Shannon Hudson and Evelyn
• LG

  Lolo Gonzales

  Apr 14, 2026
  5.0
  "I’ve had my fair share of rental experiences, but the team at this Enterprise location really sets the bar high. From the moment I walked in, the service was fast, professional, and actually personal. The staff was incredibly efficient, getting me through the paperwork and into my vehicle without the usual hassle. The car itself was spotless, well-maintained, and exactly what I needed. What stands out most, though, is the customer service—they are attentive, respectful of your time, and they genuinely care about making sure you’re taken care of. If you’re looking for a smooth, stress-free experience with a team that actually stays on top of the details, this is the spot. I’ll definitely be coming back."

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