Douglass Nissan of Waco

Reviews

• HR

  Hobart Richardson

  May 9, 2026
  1.0
  I had a real bad experience with Douglas nissan service department they had my truck for over month and half and wouldn't try to work on it but kept putting cars in front of me I had it pulled off to a another service shop and with in a week it was fixed i didn't like the service from the nissan service department in Waco
• TS

  Tiffany Scott

  May 9, 2026
  1.0
  Experience that I had with Douglas Nissan was very poor. The experience was so bad it was pitiful. They had my truck for over a month and a half. The service Manager was awful. He kept lying to me steady put other vehicles in front of me. I’m a pay customer just like everyone else. They never gave me the satisfaction that I deserve. I wouldn’t advise anybody to get their vehicles worked onand this is from a customer who bought an and from them and when I brought my other vehicle which is a Nissan they wouldn’t even answer my phone every time I called to check how they started to work on my truck. I’m signing out Horbert Richardson. I wouldn’t want anyone to deal with them.
• MM

  Mandy Mulero

  May 3, 2026
  5.0
  My husband and I bought a 2026 Nissan Pathfinder from Douglass Nissan in Waco Texas and I’ll tell you what.. it was the absolute best experience that we’ve ever had buying a car. From start to finish every single person we dealt with was outstanding. Our salesman Chad was so nice, so responsive, and made this such a smooth process for us. From the first conversation with Chad through financing all the way to delivery there was not one hiccup. Everyone, was professional organized and just genuinely nice guys! You really are home of the nice guys and we are so appreciative. We also absolutely love our 2026 Nissan Pathfinder! We will definitely be buying my son‘s car from Chad and we will recommend you guys every single time.. Thank you so much!
• DM

  Deb Martin

  Apr 28, 2026
  5.0
  I have been dealing with Douglas Nissan since I moved to Texas for 10 years. I bought three vehicles from Douglas Nissan. Chad has always been my salesman. Wonderful person, fair concerned and wanting always the best.for his customers. I was trying to find a Nissan frontier that fit. I dealt with a lot of dealerships.and salesman. I could not find the satisfaction of trust from any of them, Never felt completely satisfied. I called Chad and explained to him that he was the only one I trusted because he worked very hard for me. In the last car I bought, which was a used one and was the best car you can imagine . For seven years, I had no issues with the car I bought, Chad always kept me in mine when a good deal will go through until we found the right fit I truly love my new Nissan frontier. This dealership will always be there for anyone who needs a fair and honest salesman. Thank you Chad. If you’re ever thinking about a new or used car please talk to Chad at Douglas Nissan. This guy is truly amazing in making sure he finds the right fit for the person he is looking for I’m sure everything will go very well. .
• DS

  David Saunders

  Apr 21, 2026
  5.0
  I came into Douglas Subaru today just to fix a windshield wiper in a torrential storm. Check out the pictures of the REX just out of Austin from the storm. I was driving from Austin to Virginia And was only an hour and a half out Of Austin. When I talked to them about some other services that I was going to get done in Virginia by an independent Mechanic, their knowledge and pricing was such that I immediately said can you do it now. Because they had very fair pricing and the expertise that is hard to find in this industry. I ended up having lunch and having great conversation with the advisor for two hours. I got my spark plugs, changed, brake fluid flushed, an oil change, and the throttlebody was part of the spark plug change, which I didn’t even know about! I wish I could give them 10 stars. I will be back to do all of my dealership work at this dealer.