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One evening in October of 1936, just before the shop was closing, a muddy Model A pulled into the Ford agency on 5th Street between Washington and Columbus. Jack Kultgen got out and introduced himself as the new operator of the store along with Arthur Bird, a San Antonio investor. Since that evening, Bird Kultgen Ford has been a trusted fixture in the Waco area. No other dealership and few other businesses have managed to evolve to meet the changing needs of Central Texans through the depression, five wars, several recessions and all the good times in between. Established in 1936, Bird Kultgen Ford is a Waco, TX Ford dealer offering new and used Fords, trucks, and SUVs. They've served Texans for generations through economic ups and downs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.