VF
Vasquez Family
4 days ago
My husband and I took our car to Brakes Plus at this location and had such a great experience. Matthew was incredibly helpful, professional, and communicative throughout the entire process. He made us feel comfortable and well taken care of from start to finish.
We were especially impressed that everything was completed in just one day, which made a stressful situation so much easier for our family. The service was honest, efficient, and overall a very smooth experience. We truly left feeling pleased and grateful for the care we received.
Even the detailed information for the cars needs made sense all around, and it felt more like home how they pull you to go look at the car with them and visually see for yourself what your car is in immediate or moderate need of. No sales pitch, just simply informative and needed information from the staff all around.
KF
Kemberly Zabala Ferrer
May 9, 2026
Lauren attended me, she was very nice, she helped me and informed me about my car in a very precise way and managed to communicate despite the different languages. Without a doubt, I will return very good attention
⭐⭐⭐⭐⭐ Exceptional Service When I Needed It Most!
I cannot say enough good things about Brakes Plus in The Colony! My truck’s CV axle suddenly sheared off, leaving me stranded and in urgent need of a quick repair. From the moment I walked in, Lauren and Matthew took outstanding care of me.
They immediately sourced the right CV axle, had the repair underway within 20 minutes, and had me back on the road safely within the hour. Their speed, professionalism, and genuine concern for my situation were truly impressive.
On top of the lightning-fast service, the price was very reasonable — honestly better than I expected for such prompt and quality work.
I’ve found my new go-to shop. If you need brakes, suspension, or any other repair, do yourself a favor and go see Lauren and Matthew at Brakes Plus in The Colony. They’re the real deal!
Highly, highly recommend! 🚙
JW
Jason Willoughby
May 9, 2026
⭐⭐⭐⭐⭐
Absolutely outstanding experience at Brakes Plus. Lauren and Bobby were both incredible from start to finish. Bobby was extremely thorough with my alignment and clearly cared about getting everything perfect — not just “good enough.” You can tell he takes real pride in his work and wouldn’t settle for anything less than perfection.
Lauren was awesome as well — friendly, professional, and made the whole experience smooth and stress-free. Honestly, the entire staff was super cool and welcoming.
It’s hard to find shops these days that genuinely care about doing quality work and treating customers right, but this place absolutely does. Overall, a great experience and I highly recommend them to anyone needing alignment or suspension work. ⭐⭐⭐⭐⭐
IJ
Impossible Jones
May 2, 2026
I just want to say Mathew was excellent. I had a 9am appointment but was at the wrong location. He was still able to get me in. He explained several details about services in layman terms for me. He took me to the bay and further explained what I needed and why. I believe this is a woman friendly location, meaning honesty and expertise resides here!!!!