Grease Monkey

Reviews

• BJ

  Barbara Johnson

  Sep 27, 2026
  4.0
  Everybody was really friendly and they were quick and easy the only problem I had was the amount they charge to install a simple air conditioner filter should not have been forty dollars that only took ten minutes that’s pretty ridiculous
• CD

  Cynthia Dahl

  Sep 27, 2026
  5.0
  First time using this shop. They were fantastic, quick, pleasant and even helped me to my car!The waiting room was comfortable and had coffee and bottles of water. I plan to only use this shop again and again.
• DG

  David Gaston

  Sep 20, 2026
  1.0
  I will never go here again. I am in a wheelchair and I was told by the mechanic my 2010 Ford F-150 needed brake pads. Though I am in a wheelchair I do a major part of the services myself such as brakes. I thought it was strange because it had only been about 20,000 miles since I had changed them. I had changed the back brakes less than 5,000 Mi ago but I thought maybe I had used both pads on the front. I pulled my front tires and head over 3/4 of the pad left and the rotors were fine. To me this is it tempted theft.
• CS

  Charles Solomon

  Sep 18, 2026
  5.0
  After posting a comment regarding a bad experience, I went back and spoke with the manager regarding the problem. He personally preformed the work needed on my vehicle himself. He went above and beyond to correct the problem and informed me of other issues that needed my attention. I've been going to this shop for several years for oil changes, now that they do mechanical repairs, I will continue to deal with them and refer family and friends.
• BS

  Beth Sharpe

  Sep 10, 2026
  4.0
  I went here for an inspection. My regular place was not open. My first opinion was that the customer service wasn't as good as i'm used to. I drove around to what is supposed to be the front of the business based on the exit signs at the actual front. And when I pulled up, I made eye contact with an employee, but he immediately looked back down. So I had to get out of my vehicle walk over to him. And ask him about an inspection, he simply said, you need to go back to the front and went back to what he was doing, which, at the time was sitting in a chair, looking at his phone. There was no further explanation that I actually needed to go in. I parked and went into the small office. There was no staff inside just four people. Sitting waiting. After sitting there for what seemed like an eternity, an employee finally came in, and I was able to tell them why I was there. The wait was longer than I had hoped for but eventually they got to my car. Then, the most irritating part I saw a gentleman working on my car, and a second worker started messing around inside the cabin of my vehicle. At first, I wondered what he was doing. Then. I realized he was pulling out the cabin air filter and the engine air filter to come in and show them to me. I understand they are required to try to upsell and I did agree to the cabin air filter. As it looked very degraded, the price was extreme. In my opinion at almost forty dollars, I declined the engine air filter, as I always get that done When I get my oil changed. The most irritating part was when my vehicle was finished. The same gentleman that brought me my air Filters proceeded to try to upsell me on a multitude of services for my vehicle. I simply came in there for an inspection. I did not need a breakdown of everything they can do for my vehicle. This was unsolicited information, and if I had wanted to know I would have asked. For instance, a tire rotation, I get those free at Discount Tire, so I was polite. Just listened to what he said. And took the paper with the thousands of dollars worth of services He was recommending. In a pinch, I would go back, but my regular oil change place always greets me when I pull up. I do not have to get out of my vehicle. They walk directly up to my vehicle. Ask me what i'm there for.. that is What I used to. I am never faced with upselling, as if I want something, I will ask. Going forward. I will stick with my regular places. I have nothing really super negative to say. They did What I asked them to do, but the remainder of the encounter was not up to the standard. I'm used to.