Enterprise Rent-A-Car

Reviews

• ZP

  Zahir Poonawala

  5 days ago
  5.0
  My first experience with this Enterprise location with Austin was fantastic — easily five stars. Unfortunately, my second visit wasn't perfect but Ben made it right. Lots of options to pick from and excellent customer service!
• VR

  Valerie Rayford

  Jul 2, 2026
  5.0
  Enterprise came through for me when I had to all of a sudden put my Jeep in the shop. AAA referred me to Hertz. The 1-800 operator for that company set me up with everything paperwork wise along with payment. An hour later I get a call from Hertz in TW that no cars were available due to the World Cup in Houston and my best bet was to check out IAH. I was not about to do that and without a car as well? I thought about how I had used Enterprise in the past. I called the neighborhood Enterprise and the representative felt that there wouldn't be a problem for me to get a car the next day which was a Saturday. They welcomed me back as a customer over the phone as well. I got there a little hesitant but saw many people turning in the cars they had rented. The representative said they got 80 cars from the airport. I was very easily put into a 2026 Jeep Compass with all the bells and whistles which I kept through Wednesday when my car was ready. I didn't have to get an Uber to the repair shop either to get my car. Another representative from Enterprise drove me in the car I rented to the mechanic shop. I will always continue to rent a car with the neighborhood Enterprise if the time ever comes around again. All of the employees were nice, cordial, and treated me with respect. Thank goodness that place is in the neighborhood.
• DD

  Don Deleon

  Jun 29, 2026
  5.0
  From the moment I walked into this Enterprise location, I felt genuinely welcomed and taken care of. Mr. John Raley and his team delivered a true 10/10 experience that stood out from any rental interaction I’ve had before. The warm greeting at the counter set the tone right away. Their professionalism felt sincere and personal, not scripted, which made the entire process feel easy and stress free. What impressed me most was how seamless everything was from check in to driving off the lot.....Five days later, when I walked in to return the keys, Mr. John greeted me by my last name and welcomed me back, which was an exceptional touch. I would absolutely return to this specific Enterprise location for future rentals just for the outstanding interaction with the staff. Don Deleon
• DM

  Daxavier Mireles

  Jun 22, 2026
  5.0
  Huge shoutout to the team at Enterprise in The Woodlands. The guys who helped me were awesome from start to finish. They were friendly, professional, and made the whole process quick and easy. Great customer service is hard to find these days, and these guys definitely delivered. I’ll be back for my next rental. Thanks again!
• DB

  Darla Ball

  Jun 22, 2026
  5.0
  These are the sweetest people that I have ever dealt with and have the best customer service skills. They walk you through the whole process if you have questions they answer them and they are very attentive. They stay super busy but they handle it with ease. I highly recommend using Enterprise and this location and Shenandoah are the best!!!

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