San Marcos Chrysler Dodge Jeep Ram

Reviews

• AM

  Arturo Montoya

  3 days ago
  5.0
  Just got my new Ram and couldn't be happier! Bryce, my sales guy, went above and beyond from start to finish. He took the time to answer every question, never rushed me, and never made me feel pressured. This is hands down the best dealership I've ever stepped into. If you're shopping for a truck, ask for Bryce at San Marcos dealership. You won't regret it!
• DD

  Da9MillyBeretta

  Sep 30, 2026
  5.0
  Love the energy and welcoming I got from Mr Rick Garza. Very professional and would most definitely recommend anyone who is looking for a vehicle to get in contact with Mr Rick Garza at cavender Nissan in San Marcos Texas!!!!
• MF

  Michael Fuentes

  Sep 25, 2026
  5.0
  Huge thank you to Dominique, Mike, and Alex for making our car buying experience so smooth and easy! You all went above and beyond to help us every step of the way. We truly couldn’t have done it without you! We appreciate everything you did for us and our family! 🙏
• LL

  Lee-Lee L

  Sep 24, 2026
  5.0
  When I first visited the service department at San Marcos Dodge Chrysler Jeep Ram, an interaction with a service advisor left me shaken enough that I chose to leave the dealership. I won’t name that individual because this review is ultimately about what happened next. As I drove home, still shaken and impacted by the experience, I called the service department and asked to speak with a manager. That call connected me with Manuel, the Service Manager, and completely changed my experience. Manuel listened. He didn’t minimize what happened, defend it, or make excuses. He apologized on behalf of the department and dealership and shared how he would want someone he loved to be treated in the same situation. His empathy felt genuine, and it mattered. Then he asked me to give him an opportunity to make things right. That required something from me, too: a willingness to return after an experience that had already made me uncomfortable. I decided to give him that opportunity, and I’m glad I did. Manuel didn’t just apologize. He followed through, and he did so quickly. He went to work advocating for change on my behalf and made sure I felt respected, heard, and comfortable returning to the dealership. Then he introduced me to Rolando. When I tell you I have never met a more caring, attentive, kind, and honest person in the auto industry, or otherwise, I mean it. Rolando kept me informed every step of the way, often with updates before I even had to ask. He became my liaison with the insurance carrier, handled the details, and ultimately helped get my 16-year-old daughter’s car repaired and safely back on the road. Together, Manuel and Rolando turned what could have remained a negative experience into one of the best examples I have seen of what exceptional leadership and customer service look like. Anyone can provide good service when everything goes smoothly. Character is revealed in how you respond when something goes wrong. Manuel and Rolando showed extraordinary care and tremendous character. If my daughter ever needs service again, or when I’m in the market to purchase another vehicle, I will start with San Marcos Dodge Chrysler Jeep Ram. They didn’t just earn my business. They earned my respect. Thank you, Manuel and Rolando. You helped create a sense of safety and security around my most precious commodity, my daughter. In the process, you restored my faith in what genuine service can look like and created something even more valuable: a lifelong customer and friendship. Sincerely, "Miss Leah," your favorite new customer!
• KK

  Kbexler

  Sep 20, 2026
  1.0
  I inquired on a pickup the day it got listed (before they even had it at the dealer). I followed up each day for more information and tried to put money down for nearly a week. Mike was helpful at first but quit answering after they increased the price of the truck on their site. I was still interested as I had my shipping and financing lined up and I was just waiting on him to get back to me. He then told me they might not be keeping the truck. I called the dealership and Jason told me the truck was sold?! I expressed my frustration to Mike and he asked me what it would take to have them sell the truck to me but then never got back to me? None of it made sense. Very unfortunate because it was exactly what I had been looking for.