Benson's Ingram Park Chrysler Dodge Jeep Ram

Reviews

• RH

  Robert Holeyfield

  3 days ago
  5.0
  Alexander did an amazing job. I had several difficulties coming into this deal from a previous deal. Alexander went above and beyond to make this deal happen, and even aided me in resolving a few issues not even related to my current deal. Devon did a great job and was very informative when it came to going through the inventory me. Cody was a vital key to holding the deal together when my frustration from the prior situation almost had me ready to walk out. All the represented the company in an excellent manor. I think all three should get a raise and a free car! lol But at least the raise.
• LB

  Lori Bingham

  Aug 10, 2026
  5.0
  Alius was amazing and efficient from the start of our meeting. He was thorough and detailed. He picked out my dream car after 5 minutes of meeting me!
• KH

  Kimberly Hernandez

  Aug 8, 2026
  5.0
  Roger was very helpful and explained the process and everything about the vehicle. This was a very pleasant experience compared to other dealerships I have been to.
• CH

  Claudia Hernandez

  Aug 6, 2026
  5.0
  First and foremost, I want to thank Elizabeth Vela for being so welcoming during the sales process. Alius and Christian were extremely helpful and their positive attitudes made all this worth it. Thank you for a great sales experience!
• KS

  KingRed Southmemphis

  Jul 23, 2026
  1.0
  I purchased a 2023 Nissan Murano from Bensons Auto Group in April, and within the first month I started having serious problems with the SUV. It would randomly cut off, and I had to get it jump-started every other day. I took the vehicle back to the dealership within that first month to have the issue addressed. The manager, a tall, thin Hispanic man, told me to my face that there was nothing they could do for me. I found his attitude very unprofessional, and I could identify him if needed. I left feeling like my concerns were dismissed. I gave the dealership another chance and brought the SUV back again because the same problem continued. They told me it was the battery and wanted to charge me around $400 to replace it. Instead, I bought a new battery from AutoZone for about $200. Replacing the battery did not fix the problem. It also was not the alternator or the starter. Since then, I have taken the SUV back to Bensons Auto Group three times. I have now owned the vehicle for only a few months, and as of July it is still having the exact same issue. I finally took it to a different Nissan dealership, where they diagnosed the actual problem with the vehicle. Based on my experience, I believe Bensons Auto Group either failed to properly inspect this vehicle before selling it or knew there was a serious issue that was never disclosed to me. I was also told the vehicle had previously been used as a rental, and I reviewed the Carfax and Kelley Blue Book information before purchasing it. Because my SUV has been unreliable, I've had to spend additional money renting vehicles just to get my kids to school and myself to work. I am making payments on a vehicle that I cannot depend on, and that is extremely frustrating. I would like to speak with the District Manager or the General Manager regarding this situation because the way my concerns have been handled has been unacceptable. I expected honesty, professionalism, and support after my purchase, but unfortunately, that has not been my experience. 😪😡😡😡🤯🤯😤