Benson's Auto Group Mazda

Reviews

• SR

  Steve Rodriguez

  Sep 27, 2026
  1.0
  Extremely disappointed with my experience. The online post for a pre owned price was inaccurate and was actually thousands of dollars more than what was advertised. I request they honor the advertised price but no call backs. My trust based on my customer experience is ZERO. A manager is most welcome to call me.
• DV

  Donata Valadez

  Sep 24, 2026
  1.0
  So when I first left a review, I was under an illusion of how great i thought this dealership was. I have been calling multiple weeks now about an issue I have with protection package that I was forced to purchase. It was never filed with the other company. I bought my car over a year ago. No one has called me back.
• CJ

  Cece Jeter

  Sep 15, 2026
  2.0
  I have had this car for years now and everytime I come here it’s usually a good experience and everyone is nice, however today I walk in and no one is around the service desk, so I walk over to the attendants for service and the attendant named Laura (I’m not sure if she was having a bad day), I was trying to explain to her what I needed done today and she was quick to cut me off, saying that’s not something they could do, I’m not sure if I just was telling her the wrong terminology but it’s something I’ve had them do for me before and only takes a few minutes, and that was to turn the service engine soon light off cause I just got an oil change, but she was very rude and snappy, and pointed me to the other room and said someone will be right with you, and I’m thinking to myself “the room I just left with no one In it” …. Hmmm ok, so after waiting in an empty room, I walk to the front lobby to ask for help, nd I explain to the front attendant that this woman was rude and that I’m just standing here waiting for help, and then did everyone jump to help me, the service team was ,I guess ,meeting in another room , I believe the gentleman that helped me was named Able , very nice guy. And has helped me before with this exact issue. Nd boom I was done , in and out, ….. great location ,,… terrible service today
• BG

  Bryan Guerra

  Sep 15, 2026
  5.0
  Michael provided A1 service. I went in on Wednesday to look at a couple Mazda3's and purchased one on Friday. Michael personally delivered my vehicle to my driveway. It was a seamless, well serviced transaction. Shout out to Jorge the sales manager as well, both gentlemen made this a great purchasing experience. I would purchase from here again no questions asked.
• HL

  Herbert Latham

  Sep 2, 2026
  4.0
  I had an overall positive experience purchasing my BMW X7 from Benson’s Mazda Auto Group on August 25, 2026. I worked primarily with salesman Michael Skinner and Sales Director Howard Young, and both were professional, helpful, and ultimately made sure the transaction was completed successfully. The purchasing process itself went well, and I am very satisfied with the vehicle. Michael was helpful throughout the sale, and Howard also stepped in when additional assistance was needed. I appreciated their willingness to work through the details and help move things forward. There were a few challenges after the purchase, particularly regarding the title and registration documentation I needed to ship the vehicle overseas. Communication and follow-up could have been a little smoother, and at times it took an extra phone call, email, or nudge to get certain items moving. Because I was working under a strict relocation and shipping timeline, those delays were more noticeable than they might have been under normal circumstances. That said, when I reached out and explained the urgency, Michael, Howard, and the dealership team ultimately responded and assisted me with what I needed. I appreciate that they did not ignore the issue and made an effort to help resolve my concerns. Overall, I would rate my experience 4 out of 5 stars. Benson’s Mazda Auto Group provided a good purchasing experience, and Michael Skinner and Howard Young deserve recognition for their assistance. With slightly stronger post-sale communication and quicker follow-through on administrative matters, the experience could easily have been five stars.