The manager Garrett at this location was very helpful in checking my battery and cleaning the terminals. He also went above and beyond fixing a latch that was causing a clicking sound under the hood. Thank you so much Garrett!
Yesterday I had stopped at this auto zone location because I had problem starting my car, at first my son and I thought it was the R12 relay fuse that’s draining my battery because it was all of a sudden, however while i was there, I was talking to the manager, he mentioned that my problem has nothing to do with the R12 relay switch, so he said if the car is outside he did a diagnostic check to make sure it’s not the starter or anything else, after he did the diagnostic check, it tuned out it was my battery, since I can’t remember when was the last time I change my battery, the manager told me to go where I had it replaced last time to see if it still cover the warranty. I ask the manager if he could replace it for me if I pay for the battery if it turned out that is out of warranty, he said of course that’s what we do, but he mentioned that he was not going to be in this location the next day which is today August 8. After i checked that my battery is out of warranty, I decided to go back to this auto zone location again hoping that someone else nice and helpful would be willing to help replace my battery because I drive a ford focus, it is not easy to replace the battery, but when I got there there was a helpful young man that agreed to replace my battery, it’s too bad that I forgot to ask his name or forgotten to look at his name tag, anyway this young man had a hard time taking off my old battery, like i suspected but he worked on it until he was able to replace it with the help of another worker, I just wanted to say thank you so much, I really appreciate for going above and beyond to help, thank you guys for working hard to help others!!! keep up the great work, great customer service!!
I had a wonderful experience at AutoZone thanks to Anthony! He went above and beyond to help us find the correct filter for our car, top off the power steering fluid, and replace the fluid cap. He also took the time to check the battery life and make sure everything was in good shape.
What really stood out was how knowledgeable and helpful Anthony was. He even educated us on how to replace the cabin air filter from the glove compartment, which we really appreciated.
Anthony was patient, professional, and genuinely cared about helping us. We are very grateful for his excellent customer service and willingness to go the extra mile. Thank you, Anthony, for making our experience so positive!
RA
Rafael Alfaro
Jul 30, 2026
This place really sux. The employees don't help or know what they are talking about, its sad because its the closest one to my house. Been there times before and they were good but don't know what is going on now. The employee basically told me to get my own oil off the shelf, they used to get it for you now they just want to stand and point. You could get a hunting dog to do the same job as they are doing. I will not be going back oreily is my store now. I put the address so there is no confusión as to what store sux. Might as well put a self checkout so I don't have to deal with these dummies anymore
I had a great experience with Anthony and Howard at AutoZone. They were both extremely helpful, friendly, and made the whole process quick and easy. They helped me with my battery issue and installed the new battery fast and efficiently. I really appreciate their great customer service and willingness to help. I would definitely recommend them to anyone needing assistance at AutoZone!
