Enterprise Rent-A-Car

Reviews

• MM

  Mike

  Aug 28, 2026
  5.0
  Easy pick-up and nice staff. Drop-off was during a rain storm, and it still went fine. Car was new and nice.
• JE

  Jordan Ellis

  Aug 28, 2026
  1.0
  Useless people, website, business. Book online and even check in. Then they call me in the morning saying they have no vehicles. Why even let me book. Left me in a bad bind.
• CH

  Charles Hagen

  Jul 12, 2026
  5.0
  Great customer service and the vehicle was perfect fit for our needs.
• JU

  Javier Alejandro Urdaneta

  Jul 12, 2026
  5.0
  After being involved in an accident just outside of Eden, Texas, Lauren Reyes was like a breath of fresh air after spending the entire day dealing with my insurance, talking to my family, and trying to figure out how I was going to get back home to Houston. She helped guide me through the entire process and even found me another truck when the one I had originally reserved was no longer available. She is truly a professional, and the service she provides is outstanding. 10/10.
• JV

  Jacie Vickers

  Jul 11, 2026
  1.0
  I had a horrible experience at this location. I booked a car for a 9:00 a.m. pickup and, when I arrived, the employee told me I needed a credit card even though I already booked with my debit. I explained that I didn’t have one and asked if my mom could rent the car in her name and use her credit card and add me as an authorized driver. She told us no. My mom then came inside, and despite us having called beforehand to confirm this would be allowed, the employee still turned us away. To make matters worse, they also tried to charge us about $100 more than what we had been quoted. Thankfully, we went to the Southwest Blvd location, where they were able to help us without any issues. If you want to save yourself time and frustration, I’d recommend going there instead. The employee working on 7/11/26 around 9:00 a.m. was rude, gave us incorrect information, and contradicted what we had been told over the phone. Because of this, I ended up an hour and a half late getting to the airport. The only reason I didn’t miss my flight was because it happened to be delayed.