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Sindhura Kolli
5 days ago
I had a great experience at Brakes Plus with my brake fluid flush service. Roosevelt was very professional, friendly, and helpful throughout the process. He clearly explained the service, answered my questions, and made sure everything was taken care of properly. The service was efficient and the overall experience was excellent. I really appreciate Roosevelt’s customer service and would definitely recommend Brakes Plus.
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Sabrina Quinn
6 days ago
New loyal customer! Came in for oil and to get options on a few other issues. They gave me some GREAT prices, were not pushy at all, and even made sure I had a ride since I couldn’t wait for the car! 100% recommend!
First time using. Took my vehicle for just an oil change, but they did a wheel alignment even though I asked them not to. Didn’t bother showing me the color of the fresh oil either. Honestly never going back. Didn’t even reset my oil life indicator. Terrible service. Wondering what else they slack off on.
UPDATE: After I posted this, Chaime and the tech I spoke to from this location reached out to refund my diagnostic fee. The staff were friendly and straightforward about it. That’s more than most shops would do, so points back for that. Leaving the original review below for context.
Inspections here are cheap and quick, the staff is friendly, and they'll re-inspect for free within 15 days if you fail. I've had larger work done here before, they replaced my water pump for around $2,000. It seems to have held up fine.
Here's my problem. After a failed emissions test I paid $95 for a diagnosis. The tech came back with exactly one recommendation: $320 for parts and labor on a mass airflow sensor. The MAF sits on top of the engine, is held in by two screws, and takes about fifteen minutes to swap. I bought a Bosch unit for roughly $70.
More importantly, a new MAF alone would not have fixed the car. Not even close. The actual failures were a cracked charge hose at the turbo outlet causing a tremendous boost leak, a failed PCV system (it's a well-documented weak point on this engine, and had coated the MAF and the whole intake tract in oil vapor), and a valve cover gasket that blew as a result. None of that was mentioned to me at the counter. I repaired all three myself for about $250 in parts. All my codes are gone.
I'm not a mechanic. I make coffee for a living. I don't have time or money for stuff like this. If I had approved that $320 quote, I'd have paid it and still had a very broken car. Go here knowing precisely what you need done. I wouldn't rely on them to find it for you.
Service is efficient. JR greeted me when I walked in. They are familiar with their customers and have many who return for their automotive services. They also honor coupons and military discount. Hector and Jahir showed and explained to me some concerns that need to be addressed on my front end.
I had oil change and tire rotation.
They also service air condioners and much more.
I recommend this Brake Plus!