Mavis Tires & Brakes

Reviews

• RR

  Richard Register

  Aug 23, 2026
  1.0
  The online site says they do inspection... but there machine is down and has ben down for months and will be down for months to come... but they did direct me to a place very close by
• LH

  Lamia Hower

  Aug 21, 2026
  5.0
  The most amazing people I’ve met! They were so kind and explained to me the situation of my car so now I have a better understanding then I did before.
• BP

  Boxer Poli-Trick

  Aug 18, 2026
  1.0
  I was arriving 12 minutes before closing for tire rotation but was told they don't have time to do as they closed at 6pm.
• LS

  Laura StealthyMom

  Aug 18, 2026
  5.0
  Picked up a nail in the side of one of our tires somewhere in our travels. Mavis Tire had the replacement in stock and installed within an hour of our arrival. Thank you!
• BA

  B A

  Aug 3, 2026
  2.0
  First and foremost, I’m not writing this to be negative, and I’m sure everyone’s experience is different, but I wanted to share mine. I had an emergency on a Sunday while driving home from Dallas to Plano. I got a flat tire, found this shop nearby, and called ahead. I was able to air the tire up with my portable compressor and make it over safely. I told them, “I may have a nail in the tire, but if it can’t be repaired, here’s my tire size. If you have anything in stock, the brand doesn’t matter—I just need a tire so I can get back on the road.” Of course, they didn’t have my size in stock since it’s a sports car (275/35R18). No problem—I figured we’d inspect it first. The technician found that the tire had actually been slashed, so a replacement had to be ordered. That’s understandable. I was told it would arrive the following morning, and in the meantime I had another car I could use to get to work. When I went to place the order, they required a deposit, which I paid. I also asked for a quote on TPMS sensors. Even with the discount, I was hesitant, but the advisor was pretty pushy, so I eventually agreed. He did tell me they would only charge me for three sensors since the technician had broken one while removing the tire. The next day I called for an update and was told the tire hadn’t arrived yet, but that I’d receive a call in a couple of hours. That call never came. I called back about three hours later, and they said the tire had arrived and was being installed. About an hour after that, I called again and was told they were programming the TPMS sensors so the warning light would go away. When I picked the car up, they told me to keep driving it and that the TPMS light would eventually reset. Well, it’s been a couple of months, the TPMS light has never gone away, and my wheel was also damaged during the process. At this point, I don’t really have the time or energy to go back out of my way to deal with the sensors. I explained from the beginning that I was only there because it was an emergency. I work for a car dealership, get parts and service at cost, and normally have all of my personal vehicles serviced internally. I only came here because I wanted to avoid sitting in the Texas heat waiting for a tow truck. That was my experience. I genuinely wish it had gone more smoothly, but unfortunately, I left disappointed.