BD
Brandon Davis
6 days ago
One of the best experiences I’ve had in a long time at a dealership everyone was kind to me even offered to buy me lunch I was in and out in less than two hours and once I got done with my paperwork my payment was almost a $100 lower than we expected to pay thank you Mike terry keep up the great work
BUYER BEWARE! VERY deceptive group. The floor manager said he could give me what I wanted for my trade-in and the payment I wanted if I use their credit Instead of my bank I told them the only way I would allow them to run my credit if it was through GM Financial Because I wanted the 0% interest. After they ran my credit, “through GM” They gave me the totals and said I did qualify for 0% interest. After I did my own figuring, The totals did not line up. I asked the sales person why there was a $7000 difference if it was supposed to be 0%. He was Fidgety and then said that 0% was nearly impossible to achieve. I told him, then went did y’all tell me several times that I qualified? I asked for my keys and went home. When I Got home, I checked my credit report. Mike Terry Group checked my credit, NOT GM! I thought they were going to be different when I walked in. I guess they thought they could pull the wool over my eyes because they saw a woman walk through the doors and didn’t believe that my best friend was ACTUALLY a car salesman In the past. LOL I’ve dealt with some deceptive car dealerships in the past, but this one was by far the worst!
JP
Jeffrey Palafox
Aug 13, 2026
PLEASE READ! I can't speak for the whole dealership, only on those who 'worked' with me. Salesman Booby and manager Jim. Bobby led my wife and I to believe 'we are working on making things happen'. I called him 3 times in 2 days, no call back. 'We're swamped' 'I have a customer at my desk' were texts he sent my wife. I finally spoke to manager Jim, who told me he find out what's going on and get back to me within 20 minutes...that was yesterday! The lack of respect, consideration shown to us, I hope no one else has to go through it. I do not recommend.
DC
DAVINA CAVAZOS
Aug 12, 2026
⭐⭐⭐⭐⭐
I truly can’t say enough good things about our experience at Mike Terry Chevrolet in Refugio. Buying a vehicle can sometimes be stressful and overwhelming, but Louie, the Floor Manager, and KC, our Sales Representative, made our experience completely different. From the moment we walked through the doors, we felt welcomed, respected, and genuinely cared for—not just like another customer or another sale.
A very special thank you to KC for her patience, kindness, and dedication throughout the entire process. She took the time to listen to what we wanted and needed, answered every question we had, and never once made us feel pressured or rushed. You could truly tell that she cared about making sure we were happy and comfortable with our decision.
And a huge thank you to Louie for going above and beyond to make everything come together for us. His professionalism, kindness, and willingness to help meant more than he probably realizes. The way both Louie and KC treated us made this experience feel personal and special.
It’s rare these days to come across people who genuinely care about the customers they’re helping, but these two absolutely do. We walked away not only happy with our purchase, but incredibly grateful for the people who helped make it happen. ❤️
If you’re looking for a dealership that will treat you like a person instead of just a number, I highly recommend Mike Terry Chevrolet in Refugio. Ask for KC and Louie—you won’t be disappointed. Thank you both from the bottom of our hearts for making this such a wonderful and memorable experience for our family! ❤️🚗
DS
Desiree Sanchez
Aug 1, 2026
I reached out twice about purchasing a vehicle, even after explaining that my first inquiry had gone unanswered and expressed my concerns.
Unfortunately, I never received a response second time around. As a serious, pre-approved buyer, I expected better communication. Because of the lack of follow-up, I chose to take my business elsewhere. I hope they improve their customer service for future buyers.