Valvoline Instant Oil Change

Reviews

• BA

  Bolu Akin

  5 days ago
  1.0
  A black Bearded Guy in the store is very disrespectful. No one came out - so I walked in, knocked the door. Then he ordered me to step out and get back in my car. He doesn’t deserve a Job - he will mess up the Brand he gave nothing to build - or is this the culture of this establishment? This is not how to do business.
• TH

  Trelani Hawkins

  6 days ago
  1.0
  I pulled in for an oil change I want to say first the techs specifically the young girl with locs were soooo undertone rude and dismissive she asked me what type of oil did I use in my car I’m new to get in my own oil changes so I responded. I’m not sure before I could even finish my sentence. She just tells me it’s $80 for this and $104 for that no conversation no knowledge given I don’t support businesses where the people brush me off and then hit me with extreme prices at the same time I go online and see that there’s coupons she could’ve offered that she didn’t. I ended up just simply leaving, not wanting to deal with that type of customer service went to Walmart. The same thing she was offering me for $80 was $30. Amazing customer service.Glad I followed my discernment and left. I would never go here and they’re in my neighborhood. !
• JD

  John D

  May 6, 2026
  5.0
  Amazingly fast and efficient service. Devin was especially congenial and helpful. This is the place for quick & easy oil changes The team is skilled and they know what they are doing. No upselling.
• KG

  Kerri Gehersky

  May 3, 2026
  5.0
  Great experience fast service very knowledgeable! Will return when I need any kind of service . Very pleased with your people and their help.
• OA

  odell Anderson

  Apr 18, 2026
  1.0
  Please beware of going to this location or even patronizing this company. I came to get an oil change and the service tech told me my brake lights on my hatch were out and then she said well only one was working. They changed the lights and I started to drive home. I heard something hitting my glass in the back. It was the brake light cover from the hatch. It was not placed correctly. I went immediately back to the service center and they said I didn't have screws to hold the cover on, well how was it held on at first and why do I have issues now. I asked why did you touch it if the screws were not there. They told me they will seal it. I waited an hour. Once I went home, SCRATCHES WERE ALL AROUND MY CAR WHERE THE BRAKE LIGHT COVER WAS BEING PLACED. THE COVER WAS CRACKED . Its been almost a month the service manager closed the case because she said they fixed the issue. Well my brake light is not set properly but more importantly they damaged my car and no one called to make it right. I am waiting for the area manager to call but I was told he may not bc the service manager closed it. Please be ware. I have to figure out what my next steps are, these tech are inexperienced and the company is unprofessional. I am a disabled veteran and for them to do me like this is so disheartening.

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