Safelite AutoGlass

Reviews

• RB

  Ron Burton

  4 days ago
  5.0
  Had issues arise on the 2026 Palisade while replacing the front cracked windshield. It has 2500 miles on it. The staff was most apologetic and did everything possible to make it right with us which they were successful! Will definitely use them in the future and thank you Mark and Nathan.
• AA

  Austin Arning

  6 days ago
  2.0
  Got my windshield replaced everything looked great! Till I tried to open my sun roof.. He must have not wired it back correct.. Been trying to call for 2 months.. Can’t get ahold of anyone left messages and everything..
• GF

  Glenda Cottle (FlowertheSpaceAlien)

  Aug 28, 2026
  5.0
  After five days with my husband in the hospital, the last thing I wanted to do was deal with a windshield that was broken with a 109° Texas heat wave that was happening in the parking lot. Safelite coming out and taking care of this problem with little effort sure was a much-needed time saver. Excellent customer service and so much convenience!
• GH

  Gail “GG” Hughes

  Aug 22, 2026
  5.0
  I called and booked the appointment. Mohammed came out after calling 30 min prior. He called upon arrival and then he ce to driveway because it was easier to repair from there. He fixed my windshield in 15 min and left!! It was the quickest and effective service ever!!! I was very impressed and I have already informed my friends and family to use them if you ever need their work
• FF

  Faith

  Aug 7, 2026
  5.0
  This was my first time ever having to get a windshield replaced, so I honestly wasn’t very familiar with the process or what to expect. There were a few things I was unsure about along the way, but in the end everything worked out really well, and I’m very grateful for the team at Safelite in Plano. A special thank you to Mark, the manager, for being so accommodating and helpful throughout the process. He really made sure I was taken care of and helped make everything work out smoothly. I also really appreciated Loro, who was extremely supportive and made the overall experience such a positive one. He was kind, patient, and genuinely made me feel like I was in good hands. Rita was wonderful as well. She took the time to give me helpful advice and little things to keep in mind after my service, which I really appreciated, especially since this was all new to me. Overall, everyone I interacted with was kind, helpful, and made what could have been a stressful first-time experience much easier. Thank you again to Mark, Loro, and Rita for taking such good care of me! I truly appreciate it and would definitely recommend this location.

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