Safelite AutoGlass

Reviews

• ZR

  Zach Rupe

  4 days ago
  1.0
  Worst service I’ve ever seen in my life showed up due to traffic 10 minutes late and they refuse to hold their time
• BP

  Brandon Philachack

  May 11, 2026
  5.0
  Nader from the Plano location was very professional and very knowledgeable about the whole process and was able to complete it all under an hour. He was explaining everything in great detail and was able to have conversations while he was working, which made me feel like I’m talking to a friend. We had a little hiccup with the location, but we were able to meet up at the correct location and he started right away. He was even able to help me place the windshield stickers in the better location and vacuumed my carpet to the best of his ability. Overall, amazing experience and the glass was able to withstand the harsh weather the next day.
• SC

  Stan Carman

  May 6, 2026
  5.0
  I had an interesting but exceptional experience at this Safelite location. Long story short, the initial appointment had to be adjusted due to the replacement glass arriving damaged. However, the team notified me immediately and offered to crash wrap the window in the interim. Then, at the time of installation, it was discovered that the regulator had been damaged when the window was vandalized. The crew was helpful and offered to allow me to obtain the part and to install it for me with the new glass at no additional cost. This Safelite team was friendly, understanding, kept me informed, and were gracious throughout the entire process! I cannot recommend a business more highly!
• BC

  Brian Crutcher

  May 2, 2026
  1.0
  Safelite technician turned on my truck’s light bar when doing the diagnostics test and LEFT IT ON. Totally killed my battery. Little to no response when I called about the issue. Roadside service has to use large jumper battery to get my truck to crank. Safelite manager didn’t offer to give me a discount or % refund. Total waste of my time. If Safelite makes a mistake, they won’t recognize it or do anything to help you.
• AM

  Andrea McCoy

  Apr 20, 2026
  5.0
  Those darn big trucks on the DFW highways, kicked up a rock or something… and that chip grew into a crack that grew into half the windshield. I called my insurance company and they refer me to Safelite. I obviously heard of Safelite from their commercials. I was able to schedule everything online. I picked my day, time and add on options. I could also select their location or mine. It was super easy and fast. The price kind of blew me away, especially since it was $50 under my deductible. So I cannot answer if the price is fair, low or high. I really had no clue. I opted to have them come to my house and put in the new front windshield. I received a call that morning from the technician confirming and he was here at his schedule time. He was polite, professional, and cleaned up after himself. I was provided a secure link to pay and he was on his way. I even got a text reminder the next day to pull the tape off of the windshield. I hope I never have to use the service again, but if I do, it will for sure be Safelite. I highly recommend.

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