Clark Knapp Honda

Reviews

• BC

  Benny Castellanos

  3 days ago
  1.0
  I visited twice, first on Friday to look at a used vehicle and then again on Saturday to look at a new vehicle. I had previously purchased a vehicle here through Clark Knapp and referred two other clients who also went on to make purchases, so I decided to return because I had such a positive experience with Honda in the past. In fact, despite now living in Houston, I made the drive back because of how good my previous experience was. Unfortunately, the salesperson I worked with in 2023 no longer works here. This time, my experience was very different. After being helped by Adrian, I felt that I was treated rudely and dismissively. I was simply trying to understand my options because I am currently in the market for a reliable sedan and was deciding between a Honda and a Toyota. I asked about the price ranges, current specials, and whether there was any room to negotiate. I was told that Honda has no problem selling Civics and that the most they could discount was $200-300. What was especially disappointing was that I had just visited Toyota, where I was looking at a 2027 Corolla. I completely understand that Toyota has no problem selling Corollas either, but the difference was in how willing they were to work with me. They were extremely pleasant, respectful, and willing to discuss pricing. I was open to purchasing either a Honda or a Toyota. I returned to Honda specifically because I had enough confidence in the dealership to have previously referred other customers. Unfortunately, this experience made me feel like my previous loyalty and referrals meant nothing. I understand that a dealership does not have to offer a large discount, and I am not expecting to be given a deal simply because I have purchased here before. However, the dismissive attitude was very disappointing. I am leaving this review because I hope management understands why this experience was so frustrating. I would have much rather purchased from Honda again, but based on this experience, I will not be returning and do not recommend.
• LP

  Luis Padilla

  3 days ago
  5.0
  I had a great experience buying my new truck at Clark Knapp Honda. Israel and Corbin both went above and beyond to help me throughout the entire process and made sure I was able to get the truck I wanted. This was actually my second time buying a vehicle, and the experience was so much better than my first. Everything felt straightforward, comfortable, and easy, and I never felt pressured. Israel and Corbin were both extremely helpful, professional, and genuinely seemed to care about making sure I was happy with my purchase. I’m really happy with my new truck and with the overall experience at Clark Knapp Honda. I definitely recommend asking for Israel or Corbin if you’re looking for a new vehicle. Thanks again to both of them for taking such good care of me!
• HH

  Hunter Hamrick

  Oct 1, 2026
  1.0
  I prefer to leave good reviews, but customer service on this one was frustratingly disappointing. I ordered a part on Saturday, pay, and provide a VIN so that they can verify....what a great thing! I get an email saying....wrong part, ok to replace...I respond immediately with "yes...please". Later I get an email saying '..we haven't heard from you and you have until 5pm or we'll cancel your order'. I respond via email along with the previous thread AND i use 'Contact Us' to make sure. They respond to the 'Contact Us'...then 3 days later, they tell me they've cancelled my order due to non-response. I've got email chain with 5 emails back and forth, so we know they got the email. I guess their Customer Service folks are simply incompetent. Very disappointing.
• JM

  Joseph Morin

  Sep 27, 2026
  5.0
  I honestly can’t say enough wonderful things about my experience at Clark Knapp Honda, especially working with Joshua Peralez! From the very beginning, Joshua made the entire process feel completely stress-free, smooth, and easy. His customer service was absolutely top-notch. He was friendly, professional, patient, and genuinely made me feel like my experience mattered. I never felt pressured or rushed, and he went above and beyond to make sure everything went smoothly. Buying a vehicle can sometimes feel overwhelming, but Joshua made the whole experience enjoyable and comfortable. You can tell he truly cares about his customers and takes pride in what he does. If you’re looking for someone who will treat you right and make the process as easy as possible, I highly recommend asking for Joshua Peralez at Clark Knapp Honda! 🚗 Thank you, Joshua, and the entire Clark Knapp Honda team, for such an amazing experience!
• RM

  Ruby M

  Sep 27, 2026
  5.0
  Where do I even begin? My experience at Clark Knapp Honda was honestly one of the best customer service experiences I’ve ever had. What I expected could be a stressful process turned into something smooth, comfortable, and completely stress-free, and I have Joshua Peralez to thank for that! From the moment we started working with Joshua, he was incredibly kind, patient, professional, and genuinely attentive. He never made me feel pressured or rushed. Instead, he took the time to listen, answer every question, and make sure I understood everything along the way. Joshua truly went above and beyond. You can tell when someone is simply doing their job versus when someone genuinely cares about the people they’re helping—and Joshua absolutely made us feel like we mattered. The customer service from beginning to end was top-notch, and I walked away feeling happy, appreciated, and confident in my experience. That is something you don’t forget! Joshua, thank you so much for making what could have been a stressful experience such a wonderful one. You are truly an asset to Clark Knapp Honda, and I hope your management team knows just how valuable you are! 👏 If you’re considering buying a vehicle, I highly recommend Clark Knapp Honda—and definitely ask for Joshua Peralez! You will be in great hands. 🚗✨ Thank you again, Joshua, for going above and beyond! You absolutely deserve all five stars! ⭐⭐⭐⭐⭐

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