Valvoline Instant Oil Change

Reviews

• EB

  Evan Brown

  4 days ago
  3.0
  Went in for an oil change - very speedy and done right!! BE WARNED THOUGH: They WILL locate and open your engine’s air filter in an attempt to sell you a fresh one. While I understand the tactic, I did not appreciate the technician doing so without asking for my consent. I did not purchase the air filter because I was not prepared for the technician to start digging around my engine since I was only there for an oil change. I understand technicians are supposed to upsell services, but nobody needs to touch my car to do so. My car’s air filter is connected to a duct that has to be taken out in order to access the filter. The original tech, Justin, took it out just fine, but then left it to another technician to put back together. I literally heard that tech verbally admit to a third coworker that he “had no idea how this goes back together” - and he was right. Bro did not reassemble my engine’s air duct correctly, and my engine was operating louder than normal until I put it back. Thank you for the oil change!! Don’t touch anything else unless you have permission. Thanks
• RN

  Rob Neal

  Aug 12, 2026
  5.0
  Survey Comment: Jagger is the man over there. You can tell he’s ver knowledgeable about cars in general. It’s also very obvious he’s a good leader. I’ve seen him doing many different functions of the job. I always look forward to going here because in the passed at other places it seems like a chore. We have taken multiple vehicles there on the same day because of the quality and experience.
• JR

  Josh Roberts

  Jul 28, 2026
  1.0
  Went in for a headlight bulb replacement, I called in beforehand and the call center said they bulb replacement and the customer is allowed to bring their own bulb. When I got there, the manager greeted me and said they don’t do that, then when I told him I called in, he said let me go check, like he wasn’t sure if that was a service they offered but he was ready to turn down the job. He came back and said they don’t do after market bulbs. Last time I check Ford doesn’t make light bulbs. They had 3 mechanics just sitting around empty bays and they were quick to turn down the job.
• JH

  Jose Hernandez

  Jul 28, 2026
  5.0
  My experiences at Valvoline consistently meet a high standard of satisfaction. On each visit, I am afforded the convenience of attending to other commitments, such as lunch, while the oil change service is efficiently completed. Upon completion, I receive a notification, and my vehicle is promptly positioned for my retrieval. This consistent level of service significantly enhances my overall experience.
• JG

  Jennifer Green

  Jul 27, 2026
  5.0
  We went to our normal local oil place but they weren’t able to get our oil changed due to the time which is understandable. Since the oil was way past due and we were taking a long trip the next day, we really needed to have it changed. We were talking about how the place has changed and that the manager, Charles, wasn’t there anymore. So, we found another local place. As we rolled up, Charles was standing at the entrance! We couldn’t believe it! It was so good to see him. Just knowing how his and his crew’s customer service was is reassuring. This is our new place now!