Brakes Plus

Reviews

• AF

  Adajah Ferrer

  1 day ago
  5.0
  I had an excellent experience at Brakes Plus in Pflugerville! Hector and the team provided outstanding customer service and helped me with my car maintenance needs from start to finish. They were professional, knowledgeable, honest, and took the time to explain everything clearly. The service was completed efficiently, and I left feeling confident that my vehicle was well taken care of. It’s hard to find an auto shop you can truly trust, but Brakes Plus has earned my confidence. This will definitely be my number one spot for car maintenance and future vehicle services. Thank you, Hector and the entire team, for making the experience smooth and stress-free! Highly recommend! 🚗⭐
• NT

  Nachelle Troxler

  3 days ago
  5.0
  I am VERY impressed with Brakes Plus, especially for this being my first time here. I actually came here because they have a FREE A/C check, not realizing what a great experience I would have. The associate who helped me was Hector, who was awesome! Very knowledgeable, honest, and thorough! In fact, it was the exact opposite. He went through my whole CarFax report to make sure everything was taken care of but was really informative and made suggestions without being pushy and even let me know of the things that were looking great and did not need fixing.
• LS

  Leekicia Simms

  4 days ago
  5.0
  came in for an oil change because my oil light popped up on my dash, and I was happy to find a $20 off coupon online. I spoke with Kate about how my mileage sticker from the last place might be off. She was incredibly knowledgeable and explained that the light just needed a reset, and she offered to help me with it right away. We went out to the car to check, and she took care of it for me. It turns out I don’t quite need an oil change just yet—I still have almost 1,000 miles to go! I really appreciate her honesty and helpfulness. Kate was very respectful and explained everything perfectly. Even though I didn't need the service today, I will definitely be coming back to Brakes Plus for my next oil change because of this great experience!
• BW

  Briana 'Busy B!' Weatherspoon

  Jun 11, 2026
  5.0
  VERY IMPRESSED with the level of service! I had been putting off getting a new AC kit in my Acura for some time but my mother (an existing customer) nudged me (because summer in Texas is no joke!) and suggested I check out Brakes Plus in Pflugerville - and I am SO happy I did. JR (my service advisor) was extremely pleasant to work with - Not only did I appreciate the general conversation, it really meant a lot that he listened to what I knew my car needed rather than trying to have me go through the motions and push to upsell me (which is really appreciated as I’m quite tired of that from other service providers)! Not only did JR and the BP team take ownership of the job and make sure I was taken care of - they met me at my budget AND got it done by next day! Not the usual minimum two day hold and run around - I was shook 😱 I do get very giddy to see women working at auto places (shoutout Kate and Vanessa!) so that right there is a huge draw for me to continue coming to this location. Thank you again for the fantastic service and I will definitely be telling folks to consider the Pflugerville location if they need their car taken care of 🙏🏽
• SF

  Sherae Flint

  Jun 10, 2026
  1.0
  Horrible service and terrible job. My car didnt display any mechanical issues other than brakes. I took my Lexus here for a brake job. JR advised other things were needed against my better judgment I let them do the work and now my car run like trash!! I have to take it to the dealership to fix their mess. They also dont take accountability instead blaming the car and not the mechanic. If you have a nice car RUN from this place they will mess it up to make you spend more money!

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