Air Specialist Heating & Air Conditioning

Reviews

• II

  Ira Hendon III

  1 day ago
  1.0
  The supervisors and owner never returned my calls but they chose to avoid this issue from me. I don’t recommend you to have their ac service because the technicians kept telling me that it was an electric issue and I contacted the electric service provider. They showed up and found nothing. The guy told me to contact the technician to check on thermostat box which I did. He realized it was NOT electric issue. I had to pay $125 to the electric provider for call service. I called twice and asked them to return my calls even the owner’s name, too. Nobody returns my calls. I noticed that technician made some statements which are not true but I never signed my name. I’m sure the owner will defend this matter. Plus they sent me the invoice for the charge. I think They tried to charge me double
• RJ

  Rick Juarez

  Aug 26, 2026
  5.0
  I knew my home AC unit had an issue. I had saved a flew flyers through the years in case, so I remembered this company. THANK YOU for serving me so rapidly, most especially at this time of year in Texas. Thank you for coming to my home on a Sunday, assisting me with unbelievable financing ($200 monthly for 6 years with no interest were the terms they offered me). Sergio Cortes, TJ Pieri, Juan Marquez, and Brian Gutierrez handled all aspects of my new AC install and I could not have been more completely satisfied with this company's service. This company did EVERYTHING perfectly! This was the PERFECT choice and I'M SO THANKFUL! WOULD RECOMMEND AND REFER!!
• TB

  Tracie Bogany

  Aug 25, 2026
  3.0
  The installers arrived on time at 9:00 a.m. clean and professional and proceeded to disassemble my broken A/C and install my newly purchased Leonx A/C that The Air Specialist sold to me. The install was completed by 2:00 p.m. and by then the themertsat was reading a temperature of 80 degrees but felt like 70 degrees, a good sign. However, the installers unloaded my old 4 ton A/C directly to my front yard on the grass which I politely ask the installers to relocate to my driveway or in their van during the install and clean up and the installers complied. But, during the clean up the installers needed to use a electric commercial "vacuum" and unsuccessfully attempted to my outside patio electric plugs and without asking move to use my indoor electric plugs in my kitchen. After, the clean up was complete the installers unsuccessfully attempted to use the outside electric plugs in front of the house and the garage electric plug using a commercial extension cord to turn on the installers microwaveoven located in their van and again without asking proceeded to use indoor electric plugs in my back guest room to which I opposed and the installers were visibly upset by my response and left in a "huff". By then, all of a sudden no outside electricity works- garage door, water system, electric plugs. Recognizing the installers as the start of my electric problem, I called my salesman he promised that the company electrician would investigate the situation. The company electrician insured me that the company would restore power to all outside electric plugs even although it was a coincidence that my house lost power in outside plugs at their arrival. I have never had problems with my outside plugs and all plugs and products were working just moments before their arrival. Clearly, the installers over loaded my outside electric plugs with their commercial equipment and tainted the install experience and added to the stress of having to purchase a new to A/C a major purchase suddenly. But, the company did stand by their work and didn't leave until I was satisfied. The salesman (Brady) was completely professional and prompt with all request. The electrician was professional except for his explanation of " coincidence " as culprit of the problem. But all wells that end well!
• GD

  Gillian Davis

  Aug 24, 2026
  5.0
  My 18yr old unit was on its last leg so I contacted Air Specialist for consultation on a new unit. My advisor Brady was great in his thorough explanation of all of my options and payment methods without the pressure sale some people do. He was patient in answering my many questions, even after he left. I was able to get an appointment the next day for new A/C and furnace system. Mauricio and the crew (didn't get the other guys' names) arrived on time and completed the job in a timely manner. They covered surfaces and cleaned up all materials afterwards. Excellent service and communication from beginning to end!
• RW

  Reece Wooten

  Aug 20, 2026
  1.0
  I’m disappointed with my experience. We initially called air specialists because our AC wasn’t working. They got it running again, but it continued struggling. When we called them back, we were charged another service fee and were also told they couldn't get an accurate reading from the outdoor condenser because it was too dirty (which wasn't found in the first service call). the only option they gave was a roughly $600 chemical cleaning. I specifically asked whether there was a cheaper option so they could get an accurate reading and I was told there wasn’t one. I later found on their website that they advertise a $50 tune-up that includes a standard water cleaning of the condenser. I ended up cleaning the coil myself with a garden hose and it looks much better, but I now need to call someone else out to verify that was the actual issue. I would have gladly paid $50 to try the basic cleaning first and then considered a deeper chemical cleaning if it was actually necessary. The combination of not verifying the AC was working correctly after the repairs and not offering the much cheaper service they already advertise made the experience feel more focused on upselling than troubleshooting. Given this experience, I would not recommend this company.