BG
Brandy Gulley
Oct 6, 2026
The Salesman Andre was very nice, great attitude and made the process so easy. The service was fast and everyone there were so friendly. My first visit and overall experience was Great. I am very pleased to have done business with JK Chevrolet and highly recommend to anyone.
RD
ronnie daigle
Oct 1, 2026
Starting with qa young man Andre Briggs who went above and beyond to get me taken care, Dayton the sales manager who met with me to get me into the right vehicle, and last but not least Rick who did all the documentation for the vehicle. This is truly a close knit group, and they work hard to earn your business. I advise anyone looking to purchase a vehicle to go and meet these folks
Had my truck for 4 months. Service writer told a different story every time I talked to him. Said part replace and wasn't when I ask to see it on parts list and it wasn't says he mis spoke. Was really a very undisirable experience. My extended warranty company advised me to go get my truck felt like they were skimming off the top of warranty. I'm sure I'm not the first to have such a undisirable experience.
JS
James Smith
Sep 29, 2026
Lack of communication. Making an appointment for your vehicle does not mean your vehicle will be addressed any time within 10 days. When calling them do not expect a someone to pickup the phone. This will not occur. The only way to speak to them is to show up in person.
RF
Rigoberto Figueroa
Sep 16, 2026
The sales department here is awesome, but the service department is such an absolute joke that it has completely ruined this entire dealership for me. I will never do business here again. I dropped my truck off for a sensor issue and was promised a diagnosis in 2-3 days. Instead, my truck sat untouched in their lot for a full week. I called roughly 50 times trying to get a status update and was sent to voicemail almost every single time. On the rare occasion that the kid working service actually picked up the phone, he promised to 'text me an update' and then completely ghosted me. I never received a single text. The communication here isn't just horrible. it is practically non existent.
My service advisor originally guessed it might just be a battery issue causing the sensor faults. If that was the case, I could have driven to O'Reilly's and got it checked for free in five minutes. Instead, this dealership kept my truck hostage for 7 days, left me completely stranded without a vehicle, and gave me absolutely nothing to show for it. I finally got fed up, walked in, took my keys back, and took my truck to a competent competitor. If you value your time and expect even a shred of basic customer service, avoid this service department at all costs. Matter of fact just avoid the whole dealership and go to Granger