Family Auto & Transmission Service

Reviews

• BE

  Brianka Ervin

  Jun 18, 2026
  5.0
  Jim was such a blessing after not knowing what was wrong with my Kia telluride and paying other mechanics for he quickly did the diagnostic then let me know it was the transmission. He got my part in one day and my car was done the next day. Jim even saw there was an overcharge and call immediately to let me know. Their name suits them they are honest and knowledgeable and don’t take ad. I highly recommend this shop.
• BJ

  burli johnson

  Jun 14, 2026
  5.0
  Jim and his team did an excellent job in accommodating me within a tight schedule. He was very fair in giving me all my pricing options and really tried his best to give me the best option with all things considered. They did the job and even when something was not exactly as it should be, they asked for the van back to make sure it was in perfect condition before fully releasing the vehicle back to me. Jim, thank you for taking care of our family with your excellent service! God bless you and your business!
• TT

  Troy

  Jun 8, 2026
  5.0
  These guys took care of me and did exactly what they said they would do.
• SB

  Shane Bickmore

  Mar 5, 2026
  5.0
  I absolutely cannot recommend this shop highly enough. Our journey started in Sept when the transmission in my wife's Tahoe bit the dust. Every interaction with Mr. Jim was beyond expectation, from the first call to the day we picked it back up. He is a genuinely wonderful person to work with. A few weeks ago the trans started having a minor issue so we brought it in. Mr. Jim found a manufacturing issue and got everything handled for us. Family Auto really is a rarity these days. Thank you so much for everything!
• SO

  Shawnna O'Der

  Mar 4, 2026
  5.0
  The owner Jim is a friendly, honest guy. I had transmission issue in Aug. 2025 on my 2010 Toyota Sequoia and before going straight to a new transmission Jim gave an option that might fix it. He was honest about the issue and odds. He even said if that didn't solve the issue I would not be out that money, he would apply it if I needed a new transmission (rebuilt or brand new). It worked for 6 months then similar issue happened again. Even after that long after the first service, he stuck to his word from 6 months earlier and applied what I paid for service and put that towards the labor on a transmission install! He updates you on the process too and even says if he gets busy and you don't hear from him, give him a call. I had my vehicle back in 5 days, ready to go. I highly recommend Jim's shop.

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