Provision Automotive

Reviews

• VT

  Vanessa Terry

  4 days ago
  5.0
  Great service and thorough evaluation to find the problem and solve it…at a cost but was reasonable. Thank you!
• JB

  Jazbo Browntoe

  Sep 3, 2026
  5.0
  Trustworthy. Respectful. Good work and my choice for mechanical works.
• JC

  Jamie C.

  Sep 2, 2026
  5.0
  Provision auto went above and beyond expected service! We needed an AC repair - very thorough and honest assessment of the situation. They have excellent customer service, offer a shuttle for local vehicle drop off, and great communication. Definitely recommended.
• JS

  Jamie Sandoval

  Aug 31, 2026
  1.0
  You’re better off taking your vehicle to the dealership than to Provision in Melissa. That’s been my experience every single time I’ve gone there. I thought by going to a local mechanic shop, I could get my vehicles serviced and out the door in less time and at a lower cost than what the dealership would involve. Boy was I wrong. My last two visits are what finally made me decide not to return. First, they charged me over $200 for an oil change on my Audi and then tried to upsell additional services based solely on mileage. After the shock of the oil change price, I declined the additional services they said were past due and called Audi McKinney, who confirmed those extra services weren’t even due at this time and that I overpaid for the oil change from Provision. My most recent visit, was for my F‑250. Provision inspected the truck and told me the cab bushings needed to be replaced due to deterioration, quoting $2,600 for the job about a year ago. I knew I’d have to budget for that, so I called them last week to check whether pricing had changed. They told me the cost had gone up another $1,000, bringing the total to $3,600, and blamed the increase on tariffs. After that conversation, I took my truck to Bob Tomes Ford in Mckinney where I had the work done professionally and where they used OEM parts and save nearly $1,200. Not only that, but the work was performed by a certified Ford mechanic and the work backed by the dealership. That sealed the deal for me. I’ll be taking my vehicles elsewhere from now on.
• BM

  B M

  Aug 9, 2026
  5.0
  I'm really pleased with the excellent service! I'm so happy to have your shop in my community for my car make and model. The space is clean, and I truly appreciated the overall experience; it's been wonderful!

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