Safelite AutoGlass

Reviews

• NB

  Noyes Boys

  6 days ago
  1.0
  Do not take your Tesla's to this place!!! Technicians damaged the autopilot camera (cabin camera) mounted on the windshield. Started as an intermittent problem, Tesla service preformed an inspection and found the damage the rear view mirror harness and cabin camera. Took the vehicle back to Safelite, technicians admitted to the accidental damage. After a month of no contact Safelite then said "since Tesla took a look at it, they are not responsible for any repairs" (per the contract) WTH $1500 in 💔
• BM

  Brittany Moore

  Aug 26, 2026
  5.0
  My service was booked through my insurance, so I did not have a quote or any additional costs. Kai was great! Polite, professional and efficient! He arrived on time, walked me through the steps, and even gave me contact options since I’d mentioned being busy. Other reviews make it sound like the pricing and quotes are suspect, but I cannot speak to that. But the service side is excellent!
• JA

  Jennifer Alexander

  Aug 25, 2026
  3.0
  I will just start by saying the entire process for trying to schedule an appt seems ok at 1st but if u hav any issues and have to actually speak to a real person u can forget all about doin that cuz its damn near impossible and especially if u get a new phone number before ur appt. U will definitely not b able to do anything. Also I had ask if I could get new wiper blades and figured that wasn’t a crazy request since the tech hadn’t left for my house yet. He told me yes and even after I got to my house and ask again “did u replace my wipers?” He said yes and so I figured that was y my total was more than I had originally been told I would b paying, significantly more but when I actually had a chance to look at my wipers I noticed there isn’t any possible way they were replaced cuz everything else was so clean looking and my blades looked just like the rest of my car-dirty but I didn’t really have the time to think about all of it cuz I had to b sumplace. So figured I would get to the bottom of it on the phone later but again I can’t get anybody on the damn phone to talk to them. I used a coupon to get a cheaper cost when I booked my appt but after having to reschedule sumhow I didn’t get the same rate I was quoted. My blades r not new cuz my old windshield cut them up so now they leave streaks when I use them. Very aggravating to say the least.
• DO

  Don Oxford

  Aug 23, 2026
  1.0
  Dissatisfied!! I requested windshield replacement on my wife’s Tahoe. During replacement the tech came to me asking if i wanted the cabin filter replaced, showing me a dirty cabin filter. I did not authorize Safelite to pull the cabin filter. But since it was out I told him to go ahead and replace it. When the work was done and i started the car, a loud vibration noise came from the ventilation fan that increased as fan speed increased. This was not normal and was not there before Safelite started work. I asked the tech to fix the fan noise. He could not and I was told there was nothing they could do and that Safelite would not pay to have it fixed. I also noticed that the tech broke the glove box lanyard. I have video with audio of the fan noise but can’t upload it on this review app. I have an appointment scheduled with my mechanic to get the fan noise diagnosed and corrected. I am dissatisfied withe this Safelite location fir performing an unauthorized service and failing to take responsibility for the fan noise problem that resulted from their work.
• KT

  Kate T

  Aug 10, 2026
  5.0
  Literally no complaints. It’s super easy to book online, you can choose to pay out of pocket or with your insurance as you’re booking, and you get the price estimate at the time of booking. My windshield cracked on a Saturday morning from a rock on the highway, and I was able to make an appointment online for early that following Monday morning at the Safelite location. Every staff member I talked to was professional and polite, and they got my car in right away and my windshield repaired in just over an hour. (They had originally said it would be about an hour and a half). The waiting room has nice AC, plenty of chairs, WiFi, complimentary coffee and bottled waters and outlets if you need to work on your laptop or phone while you wait. They took the stickers (like the toll tag sticker etc.) from my old windshield and put them back onto my new windshield as close as possible as how I had them on my old one. The price was exactly what had been quoted online. Honestly it was so stress-free I don’t really understand the bad reviews. I recommend!