National Car Rental

Reviews

• JO

  j o

  May 12, 2026
  1.0
  Very disappointed with this National, I had only had good experiences at different locations around the country, unfortunately this service is nothing like National, it seems a different company only with the logo of National.
• PR

  Pedro Rodriguez

  Apr 27, 2026
  5.0
  Great services Great People. I been renting vehicles from this location for quite a few years already. Annette has always been awesome along with the rest of the crew. They always try to get you the vehicle you need plus always welcome you with a smile. Annette you’re the greatest
• KS

  Katie Sobiesiak

  Apr 14, 2026
  2.0
  Giving me a Nissan as a national executive member is such a letdown it never has CarPlay… even if I pull out my usb (which is very annoying in 2026). When I have Hyundais or Fords I can get CarPlay without a cord. The employees are polite but a Nissan is such a letdown. And my car smells like cigarettes :(
• RH

  Roberto Hernandez

  Apr 6, 2026
  5.0
  The rental was very easy. The agent at the McAllen Texas airport desk was very friendly and helpful and our car was exceptionally nice and clean. As an Emerald customer, I will always choose National. Thank you!!
• AW

  Angela Wester

  Mar 30, 2026
  2.0
  Annette, the counter agent gets ⭐️⭐️⭐️⭐️⭐️ BUT the return process at this airport facility, needs fixed. There SHOULD be signage posted! “Rental Car Return” doesn’t cut it because that’s not even clear. I did a one way rental from San Antonio, so maybe my experience is different from the normal. Was I supposed to drop the car off in front of the airport (arrivals/departures) or proceed to the rental vehicle holding lot area?! Signage should state…Park returning vehicle in the rental lot, in an open marked spot and proceed back into the airport (up the sidewalk dragging your luggage) to the rental desk to finish your return. I did a one way return and I had no clue until I finally saw a guy who cleans the vehicles and I asked. Extremely frustrating! I took a picture of where I parked, my mileage, proof I filled the fuel tank and instead of the walk back to the airport from the lot, my mom drove me back out and around to the airport then I went straight to the rental counter. There has to be a better way at this airport location. I would rent from National again, I just want others to be aware of the process.

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