Valvoline Instant Oil Change

Reviews

• BW

  bonnie welles

  4 days ago
  5.0
  The entire team that helped me get my annual emissions test, an oil change and to replace the internal air filter that’s so hard to find and difficult to switch out, were fabulous to me! I was so happy with the friendly service that I tipped them $20 and told them to treat themselves to a beverage. 💖💖💖
• RS

  Ryan Sees

  5 days ago
  5.0
  Ryan and Alden were amazing techs I forget the rest of their names but everyone there had amazing hospitality and customer service!! Ryan helped me diagnose the problem starting my truck and find out that my license plate lights were out!! Will definitely continue to come back for my oil changes!
• TM

  Tiff Mat

  Oct 7, 2026
  5.0
  Dylan, Chris, Isaiah, Brynden, Britny & all at the Valvolime in Leander are always friendly, efficient & professional. Last time Britny was so helpful, this time, all the guys in attendance, were awesome, with such happy go-lucky positive attitudes. One of them even ran over to open the door for me, when I went to borrow the restroom facilities. One of the best spots for an oil change, and or inspection. Thank you for hiring such great folks!
• LK

  loren king

  Sep 29, 2026
  3.0
  Great guys and great service but they charge wayyyy more than other locations. Has to switch because they charged me $120 consistently, now i go to a different valvoline and pay $87
• ME

  Myra Elena

  Sep 11, 2026
  2.0
  Came in with a work vehicle (Wheels/Fleet) to get an oil change and other services that were necessary. I had 4 different employees tackle something in my hood that was never disclosed to me, but it was something that was taking them a long time to figure out and need multiple hands for. I wish they would’ve have explained what the issue was, I still don’t know. That wasn’t the problem- the problem was that after my oil and wiper change, I was told by Chris (assuming who is the manager) that they charged Wheels for a rear wiper replacement and after he took it off, he realized they don’t have the right wiper. So he put my old one back on, had me test it, and said he’ll have to refund the account. Proceeds to ask me who to refund, after I already explained this is a work vehicle, and makes it seem like it was too much of a hassle to do at all and that this kind of stuff “happens all the time.” Then another man comes up to me and says I’m done and I can leave. I then ask for my receipt so I can see a full breakdown of what happened and how much the rear wiper is being charged, he seems confused and proceeds to read off the services from their computer. I ask again if I can have a receipt. After obtaining the receipt, I realize they also charged me for a cabin air filter replacement after not getting one. After explaining to this employee and Chris, they both look confused like I’m in the wrong, as if I wouldn’t know if someone was inside of my car changing my air filter behind the glove box. I felt like I wasn’t being taken seriously at all and after insisting that nobody was inside of my car, Chris finally said “sure, we can throw one in for you” as if I’m asking this as a favor. I ask again if the refund went through and he made it seem like it was too difficult and gave me an option of him trying to “Google the number to call to refund” or “refunding the entire service and charging me back for the correct ones.” I was okay with either and I said I’ll wait until it’s done. He said “you’ll have to park at a regular spot because I have an inspection waiting after you.” After already waiting for 2 hours for this entire “quick oil change” and just wanting things to be fair and over with, I said that’s fine, I’ll wait. I didn’t trust for him to take care of this, especially after he said “they probably won’t even care,” unless I was sitting at the Valvoline building and waiting. Surprise, surprise! He was able to call and get the refund in 2 minutes and came back immediately with a claim number so “I can see for myself.” With no number to call and provide the claim number for. Whether a big company like Valvoline is overcharging another big company like Wheels or Fleet that consistently sends vehicles to them for services, it’s not fair to make the communications between the two interfere with the driver, asking them repeatedly who to contact, and deciding on behalf of the driver “it’s fine, they probably won’t even see it.” It’s insane a manager can have this mindset. I left valvoline feeling unheard, not taken seriously, and frankly just silly trying to explain simple ideas like the importance of only charging a service that was done, to grown men that think I’m the one that needs explanations. I do not recommend this location, especially if you have a work vehicle or are a woman.

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