Formerly Classic Car Care, Clutch Automotive - Mason is the 6th location of the growing Houston-based Clutch Automotive Repair Shops. Clutch maintains the ethos of the mom and pop auto repair service that Classic brought to the company for so many years, yet brings cutting edge innovation to elevate the customer service experience to their customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.