SR
Synmantha Rebold
Aug 27, 2026
😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁
***AWESOME CUSTOMER SERVICE***
On August 26th @,9:21p.m. my dashboard lights went out so I stopped by the AutoZone there in Jarrell thinking that they closed at 10:00 p.m. Went to open door it was locked and it was 9:21 p.m. so I proceeded back to my car and LAWRENCE(whom was very polite and concerned about my matter which you do not find it in store employees anymore) came to the door unlocked it and asked me what I was needing and I told him fuses he let me proceed in after they had already closed to purchase the fuses that I needed LAEERENCE and AIDEN you guys are awesome. Thanks for the exceptional customer service that you provided.
And to AutoZone you guys definitely made the right choice when you hired these two employees you should really consider giving them a pay raise 🤑
NF
nathan frick
Aug 19, 2026
The manager Lawrence really helped me out when my car was having issues
I rode in at 900 because I heard a noise in the wheel wel area. Turns out, my tire was simply loose. Lawrence helped me get the right bolts and replaced them for me so I wouldn't have to worry about the bolts giving out on me in the future. Im really happy they could help me out so well
LP
La Shonda Parker
Aug 14, 2026
I had a great experience at the Jarrell AutoZone! Aiden, Lily, and Aspen provided top-notch customer service. They were professional, friendly, knowledgeable, and extremely helpful. They took the time to make sure I had what I needed and made the entire experience easy and stress-free.
Excellent customer service is hard to come by, and these two definitely deserve recognition. I highly recommend this AutoZone location. Thank you, Aiden Lily, and Aspen, for going above and beyond!
JJ
Jeremy Johnson
Aug 13, 2026
I’m highly impressed with the excellent customer service I received from Ayden. If anyone deserves a raise or promotion it’s him. I called to see if anyone was allowed to come help me get my truck started since I was across the street stuck at a gas pump. He literally ran across the street with a jumper pack, which didn’t do the trick, ran back and grabbed their truck, and waited until my battery had enough charge to get over to their location. Was super easy going, more than happy to assist, and if yall had a tip option when I bought the new battery I most definitely would have. Customer service is a lost art, especially with younger people. I’ll say it again, Give the dude a raise! Kids gonna go a long way in life. I sound like an old person saying all this, I don’t leave reviews ever, but that was awesome.
God-send Story*
⭐⭐⭐⭐⭐ *God-sent to Jarrell, TX!*
My truck belt gave out right near AutoZone Jarrell in the heat of the day with my son in the truck. I barely made it to their parking lot.
Mr. Aspen, Mr. Lawrence, and Mr. William saw what was happening and came out to help immediately.
When we put the new belt on, we found out the power steering pump pulley was broken too — that’s why it kept shredding.
Mr. Lawrence drove all the way to Round Rock to get the right pulley for me.
Mr. Aspen stayed with us almost the entire time in that Texas heat, working to get the broken pulley off and put the new one on. Let me tell you, putting it back was a pain — but he didn’t quit.
Mr. William checked on us and kept us encouraged.
We worked tirelessly together and finally got my truck up and running.
That’s not just parts. That’s service with heart. AutoZone Jarrell was a God-send that day. If you want people who will go the extra mile, ask for Aspen, Lawrence, and William. Thank you, gentlemen. God bless you.
~michael Mutinda
