Enterprise Rent-A-Car

Reviews

• MK

  makin karan

  2 days ago
  5.0
  I really did appreciate everyone at the Atascocita location. They were quite patient and accommodating. They were just fantastic. 🤩
• MM

  Ma M

  4 days ago
  1.0
  DO NOT RENT FROM THIS LOCATION I have always been willing to pay more to rent with Enterprise because of its reputation. Unfortunately, this experience didn’t reflect that reputation at all. This location is terrible. Do yourself a favor and rent from the airport, even if it’s less convenient. We arrived 45 min after our scheduled pickup time and were told that because we were “late,” they had given our vehicle away. When we asked what vehicles were available, the agent said he first needed all of our information. He scanned our IDs and asked who our employers were and if we are married. We rent cars for business travel almost weekly and have never once been asked these questions… and if you’d like to know why I was late, it’s because I was working! After going through the entire check in process we were told the only vehicles available were small cars. I paid extra for a standard SUV, so why would I accept a downgrade for the same price? The agent said another option is to wait 2 hours or so for another SUV, (although again smaller than what I booked) to be delivered, with no real estimate on when it would arrive. The most frustrating part wasn’t even that they gave our reserved vehicle away. The agent was not helpful at all, showed no sense of urgency, and never once apologized for the inconvenience. A simple “I’m sorry” would have gone a long way. If they were concerned about our arrival time, why not call to confirm we were still coming? Also the questions about our employment and marriage status was especially strange and intrusive. It felt like we were being treated as if we’d done something wrong or were under suspicion. Poor inventory, poor customer service, inefficient, and a complete lack of accountability.
• LW

  Louis Wilson

  Jul 4, 2026
  5.0
  Very efficient service. Clean cars. Limited wait times. Overall, my interactions and experience at Enterprise was smooth and very satisfying. I highly recommend Enterprise.
• LS

  Lisa Smith

  Jun 17, 2026
  5.0
  Staff was very professional
• SG

  S Garcia

  May 26, 2026
  1.0
  They don't know how to pick up calls, they love letting it ring out, and not call back. Plus, their line doesn't let you leave a message.

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