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Michelle Martinez
2 days ago
Mike Sprinkle ask me what kind of car/RV/truck u lookn for and a half a cigarette later he found me 3 different vehicles, outlander rav4 and a pickup. I picked the RAV4 Baby🤑. Mike had me review policies and sign pages I needed to put my name on. Mike escorted me to the waiting area for the Finance asking me if I needed anything to drink which I needed was water. He was much nicer than the other dealerships.
The hunt was on with Justin Bateman who by the way went above and beyond for me cause I was turned down from 3 other dealerships. Justin came through for me less than an hour saying that I was approved and he helped me receive my Toyota RAV4 😍. Justin said to me that Mike Sprinkle is going to detail and fuel up my RAV4 and then Mike will escort me to it. I'm a happy camper to get in my new car 😍. I'm going to tell people about this dealership who is friendly and offering drinks and comfortable seating to wait on your own new vehicle.
Shottenkirk Toyota of Weatherford should be the dealership everyone goes to if you want the kindest and smoothest car buying experience! I want to truly thank everyone who helped me in my first car buying experience. Ameer in finance was very kind and helpful, the General Manager, Barry, was so friendly. But James, the salesman who made this all possible, he was AMAZING. So detailed, kind, and explained everything throughout the process.Any questions I had, he answered them. If I was confused or didn’t understand something, he took the time to make sure I understood. He made the experience seamless and quick, which was very appreciated after some not so great experiences with previous dealerships. I am so grateful that I was able to finish the process at Shottenkirk Toyota of Weatherford! Thank you again!!!!!
BUYER BEWARE — Hidden Fees, Questionable Sales Practices, and Major Vehicle Issues
This was one of the most frustrating and disappointing car-buying experiences I have ever had. I drove HOURS to this dealership to purchase a vehicle, only to feel that the time, effort, and expense I had invested in getting there were used as leverage against me.
Once I arrived, I was confronted with junk fees and a deal that felt increasingly unfair. I was penalized for wanting to pay cash, faced charges associated with the salesperson’s commission, and felt pressured to accept terms I was not comfortable with. Rather than addressing my concerns transparently and working toward a fair resolution, the dealership stonewalled me.
The fact that I had traveled so far made the situation even more frustrating. It felt as though they were counting on me being too invested in the purchase to walk away. That is not how customers should be treated. A dealership should earn a customer's business through honesty and fair dealing, not take advantage of the time and money someone has already spent getting there.
To make matters worse, the vehicle itself had major issues. It was an AWD vehicle with mismatched tires, raising serious questions about the quality of the inspection and the dealership’s attention to the vehicle’s condition before putting it up for sale.
Between the questionable fees, the cash-payment situation, the refusal to meaningfully address my concerns, and the problems with the vehicle, this experience completely undermined my trust in this dealership.
Justin the finance manager was very unprofessional and cold. Justin Judy the sales manager, refused any of my calls after the initial conversation about the mechanicall problems with the car which incluned me having to replace the right front axel, axel housing, boot, and 3 tires as well as continue to watch this transfer case. All things that should have been fixed before it was put on the lot for sale, and now I've paid out of pocket to get my new to me car drivable and safe. A whole month before I could safely drive it and it still vibrates at higher speeds not related to alignment. I'm not sure this car will ever drive like it should.
I went there expecting a straightforward vehicle purchase and fair treatment. Instead, I left with serious concerns about the dealership's sales practices and the condition of the vehicle. Based on my experience, I would not recommend this dealership to anyone.
KP
Kristina Prohaski
Oct 12, 2026
My husband and I recently purchased a Kia Niro from Shottenkirk Weatherford, and we want to recognize David Garza, his manager Ramon, and Roy in finance for their roles in our experience.
One thing that really stood out to both of us was David's knowledge of the inventory on the lot. As we explored and test-drove different makes and models, he was knowledgeable about the vehicles and offered helpful insight into their differences. We found him trustworthy, attentive to our concerns, and respectful of our budget. We never felt that he lost sight of what we were trying to accomplish with our purchase.
My first choice was a Honda CR-V Hybrid, which appealed to us because of our family's needs. We wanted a vehicle spacious enough for our grown sons, suitable for travel, and practical as we prepare to welcome a foster toddler into our home. Unfortunately, we weren't able to get the CR-V Hybrid within the budget we needed to maintain. However, there was some flexibility with the Kia Niro, which allowed us to find a vehicle that fit our budget and could serve our family's needs.
While the Kia wasn't my first choice, we feel good about the practical decision we made, and we appreciate David's help in navigating the options with us. Sometimes buying a vehicle means balancing what you want with what makes the most sense for your circumstances, and we appreciated having someone who understood that.
Thank you to David, Ramon, and Roy for assisting us throughout the process. We appreciate the time and effort involved in helping us find a vehicle that works for our needs and budget.
CM
Candy Mosley
Oct 10, 2026
Purchased a 2021 Camaro from out of state Oct. 2. to replace the exact same car that was totaled in an accident. We wired the money a couple of days earlier after receiving assurance that the car was in great condition, everything was properly working, and even a video that appeared everything was great. Our folly, but we have purchased vehicles many times before from out of state with no issues. We arrived about 6 pm Friday night, completed the five-star review that was asked of us while we waited in the showroom on paperwork, left around 7ish, and within the first few minutes of leaving discovered passing gear was shifting hard (we were called the next morning to follow up and did mention it). We stayed overnight in Dallas because of bad weather, then had our second issue in less than 24 hours…the fan refused to shut off when arriving home. Exactly one week later (last night) with approximately 300- 350 more miles on the vehicle than when paperwork was signed, the car goes into limp mode.
It would appear we purchased a continuous repair job.
I originally changed the five star review to a three star, then decided maybe that wasn’t fair, because it is, after all, a used vehicle, so in order not to be deceptive about how I actually felt (leaving the five star intact) or potentially unfair (three star) I deleted the review all together. Now I’m just frustrated and feel like a one-star adequately communicates that we have had three fairly significant problems in seven days approximately to the hour.
Editing to keep my review near the top. Sales can respond to texts and calls, send videos (which we discovered was also completely incorrect, the car is *not* a 50th anniversary hot wheels edition as presented because Camaro didn’t make a 50th anniversary hot wheels edition after 2018 - the previous owner had just put in the decals. I did screen record the video) insist that they can’t hold a vehicle with only half down, they need the full amount, then go radio silent when a customer who paid over 20k is expressing frustration. Not that in the grand scheme of things this will matter amongst so many reviews, but the car has now been broken down/undrivable for almost half the time we’ve owned it (a week and a half).