Sewell INFINITI of North Houston

Reviews

• BW

  Bobbie Williams

  6 days ago
  5.0
  Andrew was the best salesman ever. The entire staff was so kind and even the finance guy came out and introduced himself. I believe his name was Michael. A very pleasant, professional and positive experience 😀
• CM

  Carlos Medina

  Aug 28, 2026
  1.0
  So.... we took the QX80 Autograph for the 4th time in 16 months to have the infotainment system checked (not connecting, going black, no audio) along with the rattling issues in the main screens/cluster. (Do not be fooled; those are two screens under one glass). After a week or so we went to pick it up (Aug.27.2026). They said they updated the software/firmware and could not hear the rattling so no fix there. One day after (as in today) the gracious infotainment is still acting up not displaying the GPS or the Android content. The rattle continues. Avoid this car QX80 Autograph (or any other trim) and avoid this dealership shop if you can. Funny note (or sad perhaps); the loaner we received for the week, a QX80, also Autograph (500+ miles) was signaling that the collision system was malfunctioning. And the cluster was also rattling. What a joke for $110k plus.
• MJ

  matthew jones

  Aug 22, 2026
  5.0
  This was the best car buying experience ever. We got a great deal on the far we wanted. Our salesman Robert and the GM Will were wonderful. No high pressure sales. We were in and out. Loved it!
• BJ

  Billie Jones

  Aug 22, 2026
  5.0
  Robert and Will are amazing!! I will never go any where else. I finally experienced the Sewell experience and will recommend to anyone. Robert is very thorough and knowledgeable and blessed to work with him. Keep up the good work!!
• KH

  Keira Hill

  Aug 16, 2026
  5.0
  I know I’ll probably receive a link to complete a survey for this dealership, but my experience was so wonderful that I just couldn’t wait to share it! Car buying isn’t always the most enjoyable experience. There can be a lot of uncertainty, and for some people, making such a big purchase can feel overwhelming. But at Sewell, all of those worries were put completely at ease. From the moment we walked in, we had a feeling this would be our final stop. We were greeted warmly, offered refreshments, and didn’t have to wait long before someone came to help us. We had the pleasure of working with Adorian and Sales Manager Avery, and both were an absolute joy. They were friendly, helpful, honest, patient, and reassuring, just genuinely great people. They made the entire buying process feel easy, transparent, and stress free. They were also incredibly determined to do everything they could to help me get the best possible rate, and I truly appreciated how much they advocated for us. I couldn’t have asked for a better car-buying experience. Sewell has definitely earned a customer for life, and I’m so grateful to Adorian and Avery for making such a big decision feel so comfortable and enjoyable. Thank you both for an amazing experience!