Sewell INFINITI of North Houston

Reviews

• NB

  Nelson Bonekeh

  6 days ago
  5.0
  I walked in with my wife to get a 2026 QX60 for her and met Mr Zay. He was everything we needed in a sales person. He made the process super smooth, professional and with a lot of excellence. It was all about our satisfaction, he went the extra mile to come deliver at our house. Zay has made Sewell exceptional to us. Thanks Infiniti we are very satisfied.
• LB

  Lisa Bulicek

  6 days ago
  5.0
  Let me start by saying that I am no stranger to negotiating vehicle purchases, and I know exactly what I expect from a dealership. When I contacted Sewell INFINITI to help my friend purchase her new 2027 INFINITI QX65 Sport, I specifically requested a sales manager. I wasn’t interested in the typical back-and-forth, drawn-out negotiations, or dealership games. I wanted to speak directly with someone who had the authority to make decisions, communicate honestly, and get a deal done. Enter Shane. From our very first conversation, Shane was professional, straightforward, knowledgeable, and refreshingly transparent. He knew from the beginning that I was negotiating on behalf of my friend, yet he extended me every courtesy and treated the transaction with the same attention and respect as if I were purchasing the vehicle myself. He told me what he could do on the vehicle. Naturally, I pushed a little further! Rather than becoming defensive or resorting to the usual sales tactics, Shane listened, remained respectful, and worked with me to reach an agreement that made sense! The result? An exceptional deal, a very happy friend, and an experience that exceeded my expectations! Once we agreed on the final out-the-door price, I relayed everything to my friend, Virginia. She completed her application online, and within approximately 30 minutes, we had a solid deal in place. No surprises, no unnecessary complications, and no wasted time. We scheduled her vehicle pickup for Monday afternoon, and the entire process went beautifully. But here’s what impressed me most. As a woman who is comfortable negotiating vehicles, I have unfortunately experienced my share of condescension, dismissive attitudes, and salespeople who assume I don’t understand the numbers. Not once did Shane make me feel that way.He treated me with the same respect, professionalism, and consideration I would expect anyone to receive. He recognized that I knew what I was talking about, respected my approach, and worked WITH me rather than against me. That speaks volumes about his character and the culture at Sewell INFINITI. A great deal might get someone through the door, but honesty, integrity, and exceptional customer service are what earn lasting respect and future business. Shane delivered all of the above. Sewell INFINITI has earned my respect, and Shane has earned my highest recommendation. Five stars, without hesitation!
• KC

  Kelsey Cahill

  Oct 6, 2026
  5.0
  We went in looking for a completely different car, and Adorion Robertson, our salesperson, was so patient with us while we looked at and drove several different vehicles. He really took the time to help us figure out exactly what we wanted. Then we spotted one we hadn't originally come in looking for, took it for a drive, and absolutely fell in love with it! Once we finally decided on THE one, the whole process was honestly so easy. Adorion was never pushy, listened to everything we wanted and needed, and was just really pleasant to work with. Avery, the manager, was great too and worked with us to make everything come together. We’ve bought quite a few vehicles over the years, and I can honestly say this was one of the smoothest and easiest car-buying experiences we’ve ever had. We absolutely love our new car and couldn’t have asked for a better experience with Adorion and Avery! Highly recommend them!
• JB

  Jeffrey Boyd

  Oct 2, 2026
  5.0
  I would highly recommend using Erika Vera with Sewell Infiniti of North Houston! She was very helpful, personable and made everything smooth!
• LB

  Linda Boyd

  Oct 2, 2026
  5.0
  Erika Vera was amazing, she was very knowledgeable and patient with us with great communication. She made the process easy and fast. Highly recommend to go to Infinity North and ask for Erika if you are thinking of buying or selling a car, she is the best!