Sewell Collision Center of West Houston

Reviews

• OV

  Olha Voskoboynikova

  Oct 3, 2026
  5.0
  We had a great experience with Sewell Mercedes-Benz Collision Center West. The repair process was smooth and relatively quick, and the customer service was excellent. We really appreciated receiving regular updates throughout the entire process, so we always knew what was happening with our vehicle. The estimated completion date was pushed back a little, but overall, we were very happy with both the quality of the repair and the service we received. The coordination with Enterprise for our rental car was also very convenient, especially since our repair was being handled through insurance. Overall, a very positive experience. I would definitely recommend Sewell Collision Center to friends and anyone in the Houston area who needs collision repair.
• HM

  Heather Malek

  Sep 3, 2026
  5.0
  No one ever wants to experience a car accident, but unfortunately, when it happens, it’s important to know you’re in good hands. Sewell Collision Center of West Houston did not disappoint! From the moment I arrived, everyone was helpful, professional, and compassionate about the circumstances that brought me there. This is exactly the level of service and customer care I have come to expect from the Sewell brand. Daniel was especially wonderful throughout the entire process. He was there every step of the way to answer all of my questions. He even provided answers to questions I didn’t know to ask! His knowledge, professionalism, and willingness to help immediately put me at ease. I truly felt that my vehicle and I were in good hands. He took so much of the stress and worry out of what was already an unfortunate situation. I am very grateful for the Sewell brand and the consistency of their service; from sales to service to collision repair. The Sewell staff have always been honest, helpful, knowledgeable, and professional. They are the only dealership I trust to work with. Thank you, Daniel, and the entire Sewell Collision Center team for all the work you did on my vehicle. I truly appreciate your care, professionalism, and commitment to excellent customer service!
• KT

  Kirstie Todd

  Aug 20, 2026
  5.0
  Allan at Sewells not only cares about doing the work well and timely, he cares about each customer that walks in and caller on the phone. as someone who has worked insurance for over a decade, I appreciate honest fair shops like Sewells
• SW

  Steven White

  Jul 23, 2026
  5.0
  Today 07/23/26 Sewell Collision had my car a little bit over 3 weeks, however they did an outstanding Job on my Mercedes . Daniel flores was my estimator he did his due diligence on making sure things were right . Lets just say i made a friend with him as i bugged him alot lol He ensured my vehicle was taken care of as if it was his own. This place does immaculate work . Staff was friendly and pleasant. Mr. Flores worked patiently with me to ensure i was taken care of it may take longer to get your vehicle back but trust they are going through your vehicle with a fine tooth comb. Rest assured Sewell isa place you can put your trust in when getting repairs. If you’re looking to get your car repaired Sewell is the Standard and i would recommend this place to anyone who needs repair. Trust the process its going to take a while but Trust the process as i say they will make sure your car look and feel better than when you first bought it .
• PO

  Pi Man 2B OEK

  Jun 26, 2026
  5.0
  Sewell Collision Center was recommended by a friend. Visited with Richard Shell for an estimate. He is very friendly and professiona,l and he emailed an estimate very quickly.

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