QuikTrip

Reviews

• JY

  Jazmin Y.

  Aug 10, 2026
  1.0
  On Saturday, August 8th, 2026, at 7:22 pm, I obtained a RedBull (blue can) and a pack of gum and approached the register where the Manager, Gerald G. (last name might be C. as the video I recorded as proof has his name tag listed in small print) worked. In addition to my items, I requested $15 on pump two. Gerald quickly corrected me and said he didn't see a car on pump two. I apologized and said I thought that was what my gas pump said while looking up at the security cameras pointing at my car on the screen. Gerald replied, 'Which little black car is yours?" to which I again replied and pointed on the screen showing my car. Gerald looked the opposite direction and replied, "pump two is on this side and I don't see a car on that pump." I replied to Gerald that I wear glasses, so maybe I am reading the gas pump number incorrectly and that if he prefers, we can walk outside together to confirm my gas pump and my car. Gerald replied back that he's not leaving from behind the counter and to confirm my car and gas pump to him. I looked at the security screen again and replied to Gerald that there were multiple black cars on the screen and again pointed to him which car was mine. Gerald got upset and abruptly refused to continue my transaction, taking both the RedBull and the gum and holding them behind counter then began to walk away and asked another colleague to complete my transaction. I replied to Gerald that his response was unprofessional and that I would like a receipt so that I can report to the proper authorities. Gerald shot back stating that he was the Manager in charge. I replied back to Gerald, "Excellent, so now I know who to report to corporate regarding this experience." Gerald replied back, "You know what, no, you're not going to get my worker in trouble, I'm going to check you out." Gerald stated this but did not return the items I brought to the register. I had to grab a new RedBull and gum from their respective places. I expressed how humiliating this experience was and again requested a receipt for my transaction as the experience came across as discriminatory. I stated to Gerald the only reason he began to check me out was due to the fact that witnesses began to come into the store. After checking out a different customer, Gerald finally completed my transaction after threatening to call the police on me for a situation he started and escalated. Gerald represented QuikTrip terribly and I believe some retraining may need to be put in place. I especially did not appreciate how he essentially threw his coworker under the bus for a situation as a "Manager" that he started and could not diffuse. I would greatly appreciate a follow-up regarding this experience and corrective actions that will be taken. I have left a review regarding this experience on your corporate site and would like a follow-up call.
• NK

  Nicholas Krieger

  Aug 3, 2026
  5.0
  One of the best stores period. Coffee is awesome.
• AB

  Anna Bolden

  Jul 19, 2026
  1.0
  They must have gotten their slush machines from the same vendor McDonald’s use for their icecream machines. They are always blinking red and broken. Every single day. In the summer.
• KG

  Kurt Glaser

  Jul 13, 2026
  1.0
  This only occurs in the mornings, but I have to come in to pay for fuel in the afternoon We do not. I reported this to store level staff. They said there’s nothing they could do about it. Please change this or I will take my business elsewhere.
• ST

  Sergio Torres

  Jul 12, 2026
  5.0
  One of my favorite gas stations its has a big variety of coffees and different drinks. Staff are friendly and fast service