Mac Rod Collision provides experienced collision repair services, wheel alignments, custom auto paint services, dent removal, and more to the Houston, TX area.
Explore offerings from Mac Rod Collision on 5330 Addicks Satsuma Rd in Houston, with popular services available at this location.
Mac Rod Collision - Services
21 items
services
Collision and Frame Repairs
Bumper Repairs
Frame Straightening
Glass and Interior Services
Auto Glass Replacements
Detailing Services
Mechanical and Suspension Services
Diagnostic Services
Mechanical Repairs
Suspension Repairs
Wheel Alignments
Paint and Cosmetic SErvices
Auto Painting Services
Custom Paint Jobs
Dent Removal
Paintless Dent Removal
Specialized Auto Body Services
ADAS Calibrations
Insurance Claims Assistance
Towing Services
Oil Change Service
Reviews
4.9
156 reviews
5 stars
150
4 stars
3
3 stars0
2 stars0
1 star
3
RW
Richard Wright
Sep 23, 2026
5.0
Mac Rod is first rate reccomended to us through our Genesis dealership for repair that looked minor from the rear of the car but uncovered considerable damage and panel shifting that occurred. They worked with insurance to make sure car was fixed correctly. They also have expensive tools to check camera and sensors to calibrate and make sure they work properly and a super clean and organized shop to get it done. In our case they made sure that all issues were repaired and argued with insurance when they refused to pay and made sure we were alerted to any issues.
Yes I would take my luxury car to this shop and I was extremely glad I did.
SL
Sakina Lokhandwala
Sep 12, 2026
1.0
Scammers alert
Very upset with their work took lot of money from insurance and overpriced
The people working there don't know how to talk with customers
MU
Murtuza Udaipurwala
Sep 11, 2026
1.0
These people are thugs!!! Scam scam scam
I would NOT recommend this body shop to anyone. Our car was with them for almost TWO MONTHS just for repairs, and the entire experience was extremely frustrating.
The customer service was terrible. The staff does not know how to communicate with customers professionally or respectfully. Getting proper updates was difficult, and instead of making an already stressful situation easier, their attitude and lack of communication made it even worse.
Waiting nearly two months for our vehicle was unacceptable. When a customer trusts you with their car, they deserve clear communication, professionalism, respect, and reasonable turnaround times. Unfortunately, we experienced none of that here.
Based on our experience, I would strongly suggest thinking twice before leaving your vehicle with this shop. I definitely would not bring my car here again.
DB
Davide Bonfatti
Jun 10, 2026
5.0
Great service, very quick and clean. Highly recommend. From the start to the end very satisfying! Ask for Isaak!!!!
TV
Tatiana Vinogradova
May 6, 2026
5.0
I never leave reviews, positive or negative, because I’ve always felt that good service should just be the standard. When I was asked questions like “did we treat you above and beyond” or “were you treated as an individual,” I didn’t think much of it at first. I assumed I was getting the level of service anyone should expect.
My experience with Mac Rod changed that.
For the first time since coming to the U.S., I felt what real above and beyond service actually means. They treated me like I was their only client. Every question I had was answered clearly, and everything was explained in detail. They walked me through the entire process and kept me updated every week without me having to ask. They were always one step ahead.
This is how service should be.
I’m really glad I found Mac Rod and I will recommend them to my friends and family. I have no doubt they will continue to do well.
Thank you, Mac Rod, for everything.
Frequently Asked Questions About Mac Rod Collision
Do I have to use the body shop my insurance recommends?
No. You retain the legal right to select any repair facility of your choice. While insurance companies may recommend a preferred provider, they cannot mandate that you use their suggested shop.
Can you help with a rental car while my car is being repaired?
We can assist in coordinating a rental vehicle if your insurance policy includes rental car coverage.
What services do you offer at your collision repair shop?
Our facility provides comprehensive collision repair services, including structural and cosmetic vehicle repairs, bumper restoration, paint correction, paintless dent removal, wheel alignments, windshield and glass replacement, and vehicle diagnostics with calibration.
Do you work with insurance companies?
Yes, we maintain working relationships with all major insurance providers to facilitate a smoother repair process for our customers.
How long will it take to repair my vehicle?
Repair duration varies based on the severity of damage, required repairs, and parts availability. We provide regular updates on your vehicle's status throughout the repair process.
How much will it cost to repair my vehicle?
Repair costs are determined by multiple factors, including damage severity, required parts and materials, and labor hours needed to complete the work. We provide clear and transparent pricing information to all our customers.
Do you offer a warranty on your repairs?
Yes, we guarantee our workmanship for the duration of your vehicle ownership. Parts are covered under the respective manufacturer's warranty. Should any concerns arise with completed repairs, return your vehicle to our shop and we will address the issue.
What happens if the repair costs exceed the insurance estimate?
If hidden damage is found after repairs begin, the shop can submit a supplemental estimate to your insurance company for approval of the additional repairs.
Will the repaired area match my vehicle’s paint color?
Yes. Modern color-matching technology and professional refinishing techniques are used to achieve a seamless match with your vehicle’s existing paint.
What types of replacement parts do you use?
Depending on your insurance coverage, preferences, and part availability, repairs may be completed using OEM (Original Equipment Manufacturer) or high-quality aftermarket parts.
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Certified October 11, 2026Yext Knowledge Graph
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