EVgo Charging Station

Reviews

• CR

  Coach Ryan

  Jul 26, 2026
  5.0
  Very convenient to have nearby but man some people just don't know how to park the charge.
• GG

  Georgios

  Jul 25, 2025
  1.0
  Location: 2550 Citywest Blvd, Houston, TX 77042 Date & Time: July 25, 2025 — around 7:30 PM EVgo claims to be “America’s largest public fast charging network,” but this location — like many others — is unreliable, underbuilt, and disrespectful to real-world users. On July 25, two of the four chargers were already offline for days. I plugged into one of the remaining two — and mid-session during heavy rain, that charger also went offline. I attempted to reconnect twice in the storm — both times failed. I ended up completely soaked, shivering, and had to pay tolls to reach another EVgo location. I was so drenched, I had to remove my shirt in public to avoid getting sick. When I called support, I was told: > “I’m not responsible for the weather.” “You can drive 8 miles to another station.” Polite tone — but no help, no escalation, no answers. I asked who maintains this site — the rep said they didn’t know. I was told to “just send an email.” ⚠️ Where EVgo Failed — Clearly and Repeatedly: Infrastructure: Half the chargers were already broken; the rest failed in use. No shelter. No fallback. Support: No real-time solutions. No escalation path. No local accountability. Design: Only two 100kW chargers and one 350kW unit at a major Houston location — zero redundancy. Responsiveness: Told to email support — while I’m soaked and shivering from your failed system. Accountability: No plan. No repair ETA. No ownership of the customer experience. Gas stations offer all fuel grades, reliable flow, and overhead protection. EVgo gives you open asphalt, scripted apologies, and broken hardware. They market sustainability, chase federal grants, and inflate their brand — but deliver nothing close to what’s needed. If this is the future of clean energy, it’s being built on PR, not people.