Enterprise Rent-A-Car

Reviews

• AB

  Anthony Bollinger

  Sep 6, 2026
  1.0
  This place is absolute bullshit. This is the second rental company that I BOOKED THROUGH THE WEBSITE, only to find out when I arrived that my reservation was canceled by the company so that someone from the airport was given my car. This is day 2 in Houston, and I still don't have a rental car. It's quite literally a SCAM!!! These companies allow you to book a car they don't even have, then YOU have to figure out how to get the refund. All I know, there's a special place in hello for companies like this.
• PD

  Patricia Dinnon

  Sep 1, 2026
  5.0
  Thank you for excellent service from beginning to end.
• DN

  David Nixon

  Sep 1, 2026
  5.0
  Quick response when I had a sudden rental need while getting a vehicle serviced in Houston. Markell Speights at the Enterprise location was courteous and prompt! I’ll use them again anytime.
• EC

  Elizabeth Cabrera

  Aug 29, 2026
  1.0
  I’ve always rented from this location and have never had an issue until today. I had a reservation scheduled for noon, and I’m not sure why they allow reservations at noon if the store closes at noon. I arrived at 12:00 and the doors were locked, so I tried calling the store, but no one answered. Finally, an employee came out around 12:05. I politely explained that I had a reservation at noon and that I was already in the system. Instead of helping me or explaining the situation, he responded in a very angry tone, pointed at the time, and said, “We are closed,” before walking away to his vehicle. There was no apology, no explanation, and no attempt to help with my reservation. I completely understand that businesses have closing hours, but if the location is closed at noon, I don’t understand why a reservation was available for that exact time. The way I was treated was also extremely disappointing and unprofessional, especially considering I’ve rented from this location many times before without any problems. Not to mention he wouldn’t provide his name so I made sure to take pictures so I was able to report him for being very rude.
• AM

  Ajala McGregor

  Aug 10, 2026
  5.0
  Great service and easy drive up and close out time. No issues and car was great. Thank you to the 2 front desk associates that helps me with my rental. I will definitely be back.