Enterprise Rent-A-Car

Reviews

• MM

  Miguel

  Aug 28, 2026
  5.0
  This is a very good rental spot. Both Brandon and Jeremy have excellent customer service! They made sure the vehicle was in tip top condition. I would definitely recommend them.
• TB

  Taneicia Broussard

  Aug 14, 2026
  1.0
  Worst experience I’ve ever had with enterprise. I won’t ever rent from this place again. Wait time was two hours. Customer service is horrible. Manager has an attitude. Have been renting with enterprise for over a decade add and this was by far the worst experience. Wish I could leave 0 stars. After two hours of waiting and two uber trips I am left with no vehicle and really crappy service. Those ppl have no sense of urgency whatsoever. I’m seeing similar comments below so I know what i experienced is true. I was turned away for speaking up and asking for updates as the employees did not provide updates after waiting for two hours. This location needs to be shut down or needs new management ASAP.
• AA

  alper arslan

  Aug 5, 2026
  1.0
  Do not rent a car from this place under any circumstances. The staff are extremely rude, and making a reservation is completely pointless. I even called before I arrived, and they confirmed that a vehicle was ready. When I got there, I waited for a long time. After completing all the paperwork, I had to wait another hour, only to be told that they actually didn’t have any cars available. They said they were waiting for one to be returned and that it would need to be cleaned before they could give it to me. This was completely different from what they had told me on the phone. To make matters worse, one of the employees jokingly said, “If you help us wash the car, we’ll finish faster.” That was incredibly unprofessional and disrespectful. This place is absolutely terrible. I would not recommend it to anyone.
• SO

  Stefanny Ovalle

  Aug 4, 2026
  1.0
  I rented a vehicle in April and got a crack on the windshield while driving on the freeway. I immediately spoke to the manager by the name of Jeremy and he informed me he would collect my insurance deductible but I was NOT responsible for the damages to the windshield. Shortly after returning the vehicle, the same person called me and told me he had processed the refund for my insurance deposit. I checked my bank and I did see it was refunded. Weeks later, the charge was reversed and I was charged the 500 insurance deductible even though Jeremy told me more than THREE TIMES I was not going to be responsible for a chip on the windshield that expanded to a crack. When I spoke to management, they acted like I was making up the story, said if I damaged the car it was my responsibility to pay for damages. I informed them that I would not be disputing had THEIR staff told me I would not be responsible and even processed the refund. Fast forward, they would not work with me in honoring what they agreed on. I filed a dispute with my credit card company and won. Due to me having proof the credit was in fact honored and then reversed at a later time. I am now getting calls and mail from Enterprise’s recovery claim damage unit who are claiming I do need to pay for the damages. This has been going on since April and we are in August. Poor customer service. Poor communication. Do not take their verbal word for it. Get everything in writing.
• BB

  Brianna

  Aug 3, 2026
  1.0
  Worst rental car experience ive had. I booked for a small car and was quoted $280 for the week. When I showed up The lady quoted me $360. I asked her why it was so much because I was quoted $280. she told me it was because I booked a mid-size. I told her thats not true and i told the lady on the phone I wanted the cheapest available. The lady informed me they didn't have any cars. I told her it wasnt her fault but obviously the lady on the phone lied to me. A man came out of the back and told me I could go because they were a team and all would have said the same thing. Sorry im not going to be tricked into renting more expensive vehicle and his aggressive and rude attitude told me all I needed to know. Didn't even try and look into it or find me a car

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