Enterprise Rent-A-Car

Reviews

• HP

  H P

  4 days ago
  5.0
  I want to sincerely thank HUNTER at Enterprise for going above and beyond to help my family during one of the most important moments of my life. We needed a minivan or large SUV so my whole family could travel to Waco, Texas, for my doctoral graduation. From the beginning, Hunter understood how important this event was to us and made sure our reservation was properly set up. Unfortunately, on the morning we were supposed to pick up the vehicle, the reserved car was no longer available. Instead of simply delivering the bad news and moving on, Hunter called me personally at 7:30 AM to explain the situation. What impressed me most was that he immediately started working on solutions. He spent time contacting several Enterprise locations to search for the right vehicle for my family. After making multiple calls, Hunter finally found the perfect SUV at another location and made sure the employees there understood our situation and were ready to assist us. Because of his dedication, professionalism, and genuine care, my family was still able to make the trip comfortably and enjoy my graduation celebration without stress. Customer service like this is rare today. HUNTER turned what could have been a disaster into a smooth and memorable experience for my family. I truly appreciate his effort, communication, and willingness to go the extra mile. Without his help, I honestly do not think our graduation trip would have gone nearly as well as it did. Thank you again, Hunter!
• JJ

  James Johnson

  Mar 19, 2026
  5.0
  Enterprise Rent-A- Car was there for me when I needed them most. The rent a car experience was great 👍
• MM

  Megan Miano

  Mar 13, 2026
  5.0
  As someone who has rented from multiple enterprise locations in Houston, this is the best one by far! They are the only one so far that texts you 24 hours before your return and they allow you to extend at ANY time on the enterprise website which is so convenient. All the other locations make you call and do it over the phone which can be annoying. The cars are always on point and the staff is very friendly.
• JB

  Joyce Burr

  Mar 6, 2026
  5.0
  Very efficient check out and check in and they provided a ride for me to pick up my car at the dealership.
• EV

  Elizabeth Valadez

  Feb 24, 2026
  5.0
  Enterprise is the best place to rent a vehicle. Excellent service.

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