DeMontrond Volvo Cars

Reviews

• AP

  Andy Petrisko

  May 10, 2026
  4.0
  I went back to the Prius prime..
• AS

  Andrew S

  Apr 24, 2026
  1.0
  Factory recall in a brand new top of the line XC 90. Radio just stopped working. Wife brings it in, they cannot give her any timeline for it to be fixed. So, after waiting for 30 minutes she overheard another customer complaining about being there for 3 hours. She then asked for a loaner car to use and bring back and was denied. So, she Ubers home which was $65. Just to get home, and about 30 minutes later receive a call saying the repair was done. So, another $65 back to Volvo to pick up her SUV. In total a recall repair wasted half her day and about $180 in taxi rides and gas. The repair was done correctly, it’s just the attention to customer’s needs is in existent.
• AW

  Amos Williams

  Mar 31, 2026
  5.0
  great service
• MC

  Michael Cunningham

  Mar 24, 2026
  5.0
  My sales representative, Megan, was exceptional—professional, knowledgeable, easy to communicate with, and truly committed to helping me find the right vehicle. Within ten minutes, Megan and her manager were able to put together the exact deal I had been trying to secure elsewhere, and the entire process was smooth, transparent, and completely stress‑free. Because of the high level of service I received, I fully plan to return to this dealership for future purchases, and Megan will absolutely be the person I work with again. Their honesty and professionalism made all the difference.
• JR

  John Riley

  Mar 17, 2026
  1.0
  The parts department has no structure, every time I call them to get a part for either myself or the business they leave you on hold for 30 minutes and will not call you back even when they say they will. They sound dead on the phone and only care about clocking out time. By far one of the worst parts departments I’ve encountered throughout all of Houston.

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