Carvibe Houston

Reviews

• LN

  Leska Nelson

  Sep 30, 2026
  3.0
  Got a car earlier this month in my husbands name been calling for a week to see when I can pick up the plate and no one knows anything and no one calls me back. Also I left with no paperwork, I was told it was emailed to my husband (he was at work at the time) but he says he hasn’t got any paperwork
• AK

  Alana Kay

  Sep 29, 2026
  5.0
  I found my 2025 Kia K5 online at CarVibe Houston and had a great experience working with salesperson Kim Wacker. The pricing was legit, and the process was simple and hassle-free for the most part. Kim was responsive, informative, and easy to work with. She took care of everything throughout the process, and it was a pleasure working with the team at CarVibe. Five stars from me I’d definitely recommend asking for Kim Wacker if you’re looking to purchase a vehicle there! ⭐️⭐️⭐️⭐️⭐️
• NL

  Natalie De Leon

  Sep 29, 2026
  5.0
  I can’t say enough good things about my experience at Carvibe Houston. Kim Wacker was absolutely wonderful, attentive, kind, and helpful every step of the way. She answered all my questions, kept me updated, and made sure I felt comfortable and taken care of from start to finish. She made the whole car-buying process go so smoothly, and I’m really glad I got to work with her. If you’re going to Carvibe Houston, I’d definitely recommend asking for Kim Wacker! You won’t be disappointed!!!
• JP

  Jeni Parsons

  Sep 29, 2026
  1.0
  I wish Google allowed less than one star. After TWO DAYS of being yanked around, ignored, transferred, and repeatedly promised paperwork that never arrived, Carvibe managed to make buying a vehicle unnecessarily miserable. My husband was verbally given a deal for an out the door price. We already had financing secured and were ready to purchase - they literally just needed to honor the price and send the buyer’s order. Instead, after countless calls and excuses, they backtracked and suddenly refused to accept anything less than over our OTD price that was verbally agreed to. Let me tell you... Don't work with Lawrence OR Anna. Neither can keep promises made. This isn’t even about the additional money at this point. It’s about integrity. If your representative agrees to a price, HONOR IT. Don’t waste a customer’s time for two days, ignore repeated requests for paperwork, break your word, and then expect them to happily pay more. Their communication was absolutely pathetic. We had to chase them relentlessly just to get basic information while trying to hand them money. If this is how they treat customers BEFORE receiving their money, I can only imagine the nightmare afterward. Save yourself the aggravation. Carvibe does not meet the vibe. We are taking our financing - and our business - to a dealership capable of communicating honestly and doing what it says it will do.
• LT

  Leslie Threatts

  Sep 17, 2026
  1.0
  I purchased a car in May as I’m driving on my way home back to Louisiana the gas light came on! I reached out they told me bring to the nearest Kia probably the gas tank cap! Get to the Kia dealership in Louisiana they told me the gas tank may have expanded and the car will be totaled reached out they told me no it’s not totaled… months later KIA MANUFACTURER TOTALED THE CAR ! I reached out to cancel the VSC warranty was told someone will get back to me this was in May but reached out again in July was told someone would reach out ! Here we are in September nobody has reached out getting told the same Thing i live 4 hours away this is ridiculous (UPDATE AS OF 9/22/2026) Been calling since last week to speak to someone to cancel out my warranty as the car is totaled was told i would receive a call back on Thursday when i called no call was return today i called got forwarded to voicemail of Lawrence. I’m not understanding how i have been reaching out with no response ! I even thought about going back to you guys to purchase another car but very much don’t even want to bother so unorganized!