Baker Nissan

Reviews

• PA

  pavan athi

  4 days ago
  5.0
  ⭐⭐⭐⭐⭐ Excellent Experience at Baker Nissan! I had a great experience at Baker Nissan purchasing my new Nissan Pathfinder Rock Creek! A special thanks to Dominic for helping me get a great deal. He was professional, friendly, and made the entire process smooth and hassle-free. The service was excellent, and the paperwork was handled quickly without any unnecessary delays. I’m very happy with my purchase and highly recommend Dominic and Baker Nissan to anyone looking for a great deal and outstanding customer service!
• LV

  Lexy Vassalotti

  6 days ago
  1.0
  Baker Nissan off 290 is the reason I will never buy a Nissan again. My experiences with their staff have been consistently rude, pushy, and inefficient. 1. Poor treatment: A week after purchasing my car, it started making strange noises. When I brought it in, the male staff laughed and asked, “Are you sure you bought the car here?", an incredibly rude and demeaning response. 2. Long wait times: I waited four hours for an oil change despite having an appointment. Their "shuttle" service is not a shuttle, but an uber they call which can take up to a 25 minute wait (with an appointment) 3. Aggressive sales calls: After declining a trade-in offer multiple times a month ago, I received another call today from the same man. He was rude and hung up on me mid-sentence. 4. Financing issues: Despite being a 26-year-old woman with a 700+ credit score, a high salary, and bank statements, I was denied financing without a cosigner. Nearly every interaction with Baker Nissan has been a negative experience. I strongly recommend taking your business elsewhere.
• AB

  Alyssa Brown

  Oct 2, 2026
  5.0
  ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10/10 — KASEY IS DANGEROUS. 😂 Let me start by saying I CAME IN FOR AN OIL CHANGE. AN. OIL. CHANGE. 😭 I had absolutely ZERO plans to buy a new car. I was minding my business, being a responsible adult, just trying to get some fresh oil put in my car. Then here comes Kasey. 😂 Somehow this man had me leaving in a brand-new 2026 Nissan Rogue with $0 out of pocket, my previous car completely paid off, AND my payment staying relatively the same. EXCUSE ME?!?! At that point, what exactly was I supposed to say? “No thanks, I’d rather keep my older car”? Be serious. 😂💅🏽 Kasey was amazing throughout the entire process — knowledgeable, personable, patient, transparent, and never made me feel pressured. He simply laid out the numbers and let the math start disrespecting my original plans. 😭 I genuinely don’t know whether to recommend Kasey or warn people about him. Because if you go see him, apparently DO NOT assume you’re leaving in the same vehicle you arrived in. 😂😂😂 I came for an oil change. I left with a 2026 Nissan Rogue. My old car? PAID OFF. Money out of my pocket? $0. Payment? Basically the same. Me driving home? LIKE THIS WAS THE PLAN ALL ALONG. 💅🏽🚙💨 Five stars simply aren’t enough. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ TEN STARS FOR KASEY. Sir, you understood the assignment. Actually… I don’t even think there WAS an assignment. I CAME FOR AN OIL CHANGE. 😭😂 Give this man a raise before I accidentally come back for a tire rotation and leave in a 2027.
• TC

  Tarrence Carr

  Sep 26, 2026
  5.0
  After shopping online for the perfect car for a teenager, I realized it was better to buy new rather than using (depending on your budget). I called Baker Nissan and was privileged to speak with Jason (New Car Director). I expressed my frustration with other dealers and their games with add ons and time waisting approaches. He assured me that there will be no games and aggressive pricing to earn business. He linked me with one of the best salesman he had with was Terry Edwards. What an amazing streamlined process and experience. I’m not new to buying vehicles and dealing with dealerships but my goodness, this was the best experience I’ve ever had. Furthermore, he has the same vehicle I was purchasing which was a 2026 Nissan Sentra. I want to thank Jason and Terry for being honest people and having a genuine care for helping families.
• SV

  shanti valerio

  Sep 20, 2026
  1.0
  I purchased my 2025 Nissan Sentra from Baker Nissan Cypress in January, and unfortunately, my experience with the dealership has not been a positive one from the beginning. As a first-time car buyer, I expected the sales process to be informative and helpful. Instead, I felt uncomfortable during the interaction with my salesperson, Terry, who at times spoke to me in what felt like a condescending manner and made me feel as though I should already know things about the car-buying process that I had never experienced before. While reviewing my final purchase price, I also noticed that several extended warranties and dealership packages had been added to the deal. When I asked about removing them, I was told that they were mandatory. I later learned that these products were not mandatory, which left me feeling misled and uncomfortable with how the purchase was handled. Since purchasing the vehicle, I have also had an ongoing A/C issue that has required multiple service visits at Baker Nissan service without a resolution. While my concerns with the service department are a separate issue, the experience has unfortunately added to my overall frustration with the dealership. Buying your first car should be an exciting experience, and I genuinely wanted to feel confident about the vehicle and the dealership I purchased it from. Instead, I left feeling like I wasn't treated with the level of respect and transparency I expected as a customer. I would not choose to return to Baker Nissan Cypress unless I had no other option. I hope the dealership takes feedback from first-time buyers seriously and works toward making the purchasing process more transparent, respectful, and customer-focused.