Bert Ogden Hyundai

Reviews

• JJ

  Jay

  6 days ago
  5.0
  Had a great experience purchasing our new car at Bert Ogden Hyundai in Harlingen, TX. Really appreciate the help from JD and Jose for making it smooth and painless!
• LM

  Lori Montemayor

  Aug 9, 2026
  5.0
  I was very pleased with the service provided at Bert Ogden Hyundai in Harlingen. Everyone I spoke with was friendly, answered my questions, and worked with me to purchase a vehicle within my budget. I absolutely love my Kona!!
• KI

  Katelin Innocenti

  Aug 7, 2026
  1.0
  TLDR; Will be filling a small claims case and will no longer be purchasing Hyundai in the future given minimal options in our area. In February of this year, I brought my vehicle to Bert Ogden Hyundai of Harlingen for the second time to address ongoing issues. After approximately two months, I was told the repairs had been completed and my vehicle was returned to me. Less than two months later, I took the vehicle to Tipton Hyundai of Brownsville because I was still experiencing transmission shifting issues, the alignment was noticeably off, and the replacement trim on my driver's door handle had already fallen off. Tipton Hyundai's inspection identified multiple issues that should have been repaired or discovered during a proper multipoint inspection. They found a severely worn and tearing belt causing the wobbling and noise I had reported, a broken replacement door handle trim piece, glue on the exhaust that was causing the burning smell, and an alignment that was significantly out of specification. They also advised that an underlying suspension or steering issue may be causing the alignment problem and should have been diagnosed because it will continue causing alignment issues until repaired. Before learning about these additional problems, I requested only a refund for the alignment. Bert Ogden denied my request and stated the alignment issue was due to my driving. Based on Tipton Hyundai's findings, I believe Bert Ogden failed to properly inspect and repair my vehicle, resulting in continued mechanical issues, additional repairs, and unnecessary time away from work. I am requesting reimbursement for services that were not properly completed, reimbursement for defective replacement parts, compensation for the wages and time I lost due to repeated service visits, and an extended warranty to restore confidence in the reliability of my vehicle after the deficiencies in the prior repairs and inspection.
• JZ

  Jacqueline Zambrano

  Aug 3, 2026
  5.0
  Had a fantastic experience purchasing our vehicle at Bert Ogden Hyundai. The entire team was professional, attentive, and made the whole process quick and stress-free. No hassle, transparent communication, and top-tier service. Highly recommend coming here if you’re looking for a new vehicle!
• EP

  Eric Posadas

  Jul 29, 2026
  1.0
  I purchased a car from them a month and a half ago. The purchase was fine and fair. I also traded in a car at that time. I thought it was all done but 45 days later and they have not paid off my trade in so I am still having to pay for that car. I just called to inquire and after waiting on hold for a while I was just hung up on. Make sure they pay off your trade-in otherwise you could be like me paying on two cars because you don't want your credit ruined.

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