Sewell Collision Center of Grapevine

Reviews

• MJ

  Michael J

  4 days ago
  1.0
  I've had a good experience, and a bad experience. After taking 6 months to complete what I would describe as medium damage to the front end, we finally got the car back in the fall. They missed a very important issue that revealed itself in the spring; the 'doors' that control hot and cold flow were stuck on hot, i.e., when I turned on the air conditioning, I got hot air. Insurance was already signed off so there was no recourse. And after 6 months of time that they should have been thorough, they indeed were not accepting responsibility. My next car, which I will purchase soon, will not be a Sewell.
• SH

  Shakeya Howard

  5 days ago
  5.0
  Dillan and his team are very professional and communicate well they thru the process of repairs. I was very satisfied with the final repairs in my BMW, it was put back together like new. I highly recommend this collision center!
• RD

  Rahm Dave

  May 29, 2026
  2.0
  Did a phenomenal job with the repair, my agent was super nice and professional and the repair was done in a timely manner however, I found a pair of used retainers (green case) in the center console space which I usually keep closed. This is disgusting. Whoever test drove the car left their retainers in my car!
• LX

  Lin Xuelin

  May 14, 2026
  5.0
  Huge thank you to the team for getting my car repaired before I go into labor — it truly gave me so much peace of mind. Special shoutout to Nolan for being incredibly professional, responsive, and helpful throughout the entire process. He made everything smooth and stress-free, and I really appreciated all the updates and communication along the way. !
• TC

  Tom Clark

  Apr 16, 2026
  4.0
  Nice people.